Senior Business Analyst
About The Position
As a Senior Business Analyst on the Data Science & Insights team you will translate complex data into clear, actionable insights that drive operational change and measurable client outcomes. You will serve as a primary thought partner for Client Strategy in brainstorming new analytical opportunities, defining KPIs, and developing robust, scalable, and trustworthy reporting to inform business strategy. You will lead technical development across the Data Science & Insights portfolio, from writing SQL queries to developing reusable Python tools to creating Looker dashboards. You will drive the development of scalable client analytics, from automated reporting and self-service QBRs to high-impact ROI storytelling, while acting as a trusted analytical advisor across Product, Client Services, Sales, and Data Science. The quality of your insights will directly influence product direction, client retention, and how the business evaluates and prioritizes opportunities.
Requirements
- 7+ years as a Business Analyst, Data Scientist, Consulting, or similar role.
- Proficiency in Python (Pandas/Polars, script development), SQL, data modeling (e.g. dbt), and data visualization tools (Tableau, PowerBI, Looker) to perform independent "deep dives" into claim performance data.
- Proven ability to explain the "Why" behind an AI recommendation to non-technical users.
Nice To Haves
- Industry experience in Disability Insurance or Tech preferred.
- Familiarity with claims management workflows, "duration compression" concepts, and the regulatory landscape of disability insurance is preferred
Responsibilities
- Scale and automate recurring deliverables, while ensuring data is trustworthy.
- Provide mentorship to junior team members and encourage best practices for using tools like Python, SQL, and dbt.
- Owns delivery of end-to-end analytical project lifecycles.
- Comfortable operating autonomously and driving clarity to define success criteria when initial requirements are ambiguous.
- Ensure data pipelines are robust and trustworthy, and clearly define project goals and success criteria.
- Create high-impact visualizations and business cases that demonstrate the ROI of AI integration to our B2B clients.
- Collaborate with clients and executive leadership to translate complex business questions into actionable insights.
- Probe beyond the initial question to uncover the underlying business problems that need solving.
- Challenge assumptions not just in your own data and analysis, but in those of your stakeholders.
- Ensure all team members are aligned on approach and vision.
Benefits
- Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching.
- Additional family, wellness, and pet benefits.
- Paid time off and sick leave
- 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers).
- Flexible schedule for new parents returning to work.
- Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
- $1,000/year for each employee for professional development
- Opportunities for tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
