Senior Business Analyst, Commercial IT BBU

AstraZeneca•Wilmington, DE

1d•Hybrid

About The Position

The Business Analyst role will have a direct influence on designing business processes and solutions to support business groups for platforms used by thousands of sales associates across the United States, which will ultimately help ensure millions of patients will have access to our life saving products. The Business Analyst has experience contributing business analysis, design, and test activities to a large scale/global business change or delivering small scale business change alone. The Business Analyst operates with interactive communication, demonstrating inclusion and cultural sensitivity. The role will partner with the Capability Lead, Business Partner, or other Business Analyst colleagues to support the development of cases, assist in business process design, and ensure that proposed solutions meet established AstraZeneca quality and compliance standards and business solution needs. The Business Analyst will be interacting and working with commercial colleagues and customers directly to support and influence solutions to meet business needs. The Business Analyst is expected to perform at capable level in the following: Business Needs Identification – Candidates can drive an assessment of business need and areas for improvement. Candidates proactively seek opportunities to enhance and improve in line with strategic goals, proposing potential solutions through research. Business Analysis Planning - Candidates are capable in characterizing a solution or initiative’s complexity, risks, known assumptions, constraints, and dependencies. Candidates are proficient in prioritization and recommending appropriate approaches. Candidates are capable of planning, sequencing, and coordinating activities to meet work and deadlines. Customer Analysis & Change - Candidates effectively identify customers and maintain relationships according to individual customer needs and levels of influence. Candidates can compile communication and transition plans for projects and team members. Requirements Analysis and Design Definition – Candidates can coordinate/develop requirement plans including user story sessions, approvals, RAID and scope impacts. Candidates are skilled in traceability, testing and validation. Candidates can collaborate with business colleagues to identify functional and technical requirements. Candidates partner the architecture team to ensure the technical solution will deliver the agreed business benefits. Case and Benefits Management – Candidates can coordinate/support case definition and capture investment business justification including value and benefits realization plans. Solution Evaluation – Candidates assess solution proposals and articulate supporting arguments for a recommended solution. Candidates work multi-functionally with other IT roles to develop/maintain business relationships, support business process change and act as point of contact for application development. Candidates work with business colleagues to identify business requirements and effectively communicate the impact, cost, and benefits of new or changed solutions. Candidates facilitate user acceptance testing. Candidates support process owners to identify and devise solutions that optimize business process performance, capability, and competitiveness. IT Delivery - Candidates collaborate with IT architecture, delivery, and support/operations to ensure clear understanding of all requirements and effective testing. so that the solutions delivered to the business are efficient and effective, meeting the customer experience expectations. Candidates work multi-functionally with or take responsibility for the following roles: Project Managers/Scrum Lead – Candidates can work closely with this role to set the right expectations on timeline for business solution delivery. Candidates will ensure risks are tracked and communicated effectively with the correct customer group. Test Lead - Candidates can define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution. Organizational Change/Communications Lead - Candidates can ensure the Organizational Change and Communications plans according to the Customer Analysis Business Partners/BRM – Candidates will work closely and support business partners/BRMs to evaluate, design and communicate business process changes, business solution options and considerations to customer groups.

Requirements

A minimum of five years of relevant experience, including demonstrated work as a Business Analyst or Senior Business Analyst.
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
Experience of using current business analysis tools and techniques to design and deliver business change.
Strong engagement, communication and facilitation skills including storyboarding, presentation and influencing skills.
Experience of working in a regulated environment.
Experience of working with third party suppliers/vendors.
Experience and knowledge of Master Data Management products and processes.
Discernment.
Challenge, negotiation, and influence.
Customer Management.
Presentation, Communication & Facilitation.
Customer Focus.
Networking.
Planning.
Business Process Management.
Requirements Management.
Compliance/ Regulatory.

Nice To Haves

Degree in relevant field or equivalent experience, or formal certification in business analysis practice.
Exposure to Agile Methodology.
Experience of working in a global organization.
Pharmaceutical business awareness/business domain knowledge/Pharmaceutical data knowledge.
Benefits Management and Realization.
User Centered Design (User Experience, User Interface Design and Business Process Design).

Responsibilities

Design business processes and solutions to support business groups for platforms used by thousands of sales associates across the United States.
Contribute business analysis, design, and test activities to large scale/global business change or deliver small scale business change alone.
Operate with interactive communication, demonstrating inclusion and cultural sensitivity.
Partner with the Capability Lead, Business Partner, or other Business Analyst colleagues to support the development of cases, assist in business process design, and ensure that proposed solutions meet established AstraZeneca quality and compliance standards and business solution needs.
Interact and work with commercial colleagues and customers directly to support and influence solutions to meet business needs.
Drive an assessment of business need and areas for improvement.
Proactively seek opportunities to enhance and improve in line with strategic goals, proposing potential solutions through research.
Characterize a solution or initiative’s complexity, risks, known assumptions, constraints, and dependencies.
Prioritize and recommend appropriate approaches.
Plan, sequence, and coordinate activities to meet work and deadlines.
Effectively identify customers and maintain relationships according to individual customer needs and levels of influence.
Compile communication and transition plans for projects and team members.
Coordinate/develop requirement plans including user story sessions, approvals, RAID and scope impacts.
Ensure traceability, testing and validation.
Collaborate with business colleagues to identify functional and technical requirements.
Partner the architecture team to ensure the technical solution will deliver the agreed business benefits.
Coordinate/support case definition and capture investment business justification including value and benefits realization plans.
Assess solution proposals and articulate supporting arguments for a recommended solution.
Work multi-functionally with other IT roles to develop/maintain business relationships, support business process change and act as point of contact for application development.
Work with business colleagues to identify business requirements and effectively communicate the impact, cost, and benefits of new or changed solutions.
Facilitate user acceptance testing.
Support process owners to identify and devise solutions that optimize business process performance, capability, and competitiveness.
Collaborate with IT architecture, delivery, and support/operations to ensure clear understanding of all requirements and effective testing.
Work closely with Project Managers/Scrum Lead to set the right expectations on timeline for business solution delivery.
Ensure risks are tracked and communicated effectively with the correct customer group.
Define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution.
Ensure Organizational Change and Communications plans are in place.
Work closely and support business partners/BRMs to evaluate, design and communicate business process changes, business solution options and considerations to customer groups.

Benefits

We balance the expectation of being in the office while respecting individual flexibility.
AstraZeneca embraces diversity and equality of opportunity.
We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
We believe that the more inclusive we are, the better our work will be.
We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.
We follow all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees.
In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics.
If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company.
We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases.
At AstraZeneca, we’re dedicated to being a Great Place to Work.
Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit.
To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
There is no better place to make a difference in medicine, patients, and society.
An inclusive culture where you will connect different thinking to generate new and valuable opportunities.
Where you will find a commitment to lifelong learning, growth and development for all.
Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients.
Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking.
We’re curious about science and the advancement of knowledge.
We find creative ways to approach new challenges.
We’re driven to make the right choices and be accountable for our actions.
As an organisation centred around what makes us human, we put a big focus on people.
Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab.
Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential.
Here, you’ll do work that has the potential to change your life and improve countless others.
And, together with your team, you’ll shape a culture that unites and inspires us every day.
This is your life at AstraZeneca.