Senior Business Analysis Consultant - Remote

UnitedHealth Group•Eden Prairie, MN

3d•$91,700 - $163,700•Remote

About The Position

Optum is seeking a Senior Business Analysis Consultant to support project management operations, process administration, queue management, reporting, and delivery coordination across multiple business systems. The role calls for an organized, collaborative, adaptable, and data-driven professional who can work across tools, teams, and shifting priorities while maintaining accurate information and moving projects forward. The position can be performed remotely from anywhere in the U.S. However, hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must follow UnitedHealth Group’s Telecommuter Policy. The role supports multiple business and technology initiatives by coordinating stakeholders, maintaining project information and documentation, monitoring work queues and project health, and producing reports and dashboards. The consultant also helps improve operational processes, maintain governance standards, and guide teams on project management workflows and reporting tools. The salary range is $91,700–$163,700 annually for full-time employment. Pay depends on factors including local labor markets, education, work experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution, subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

At least 4 years of project management experience supporting business and technology initiatives.
At least 1 year of experience using Jira, Rally, Azure DevOps, or similar project management platforms.

Nice To Haves

Experience consuming Power BI or Tableau dashboards.
Experience supporting cross-functional teams in Agile and/or hybrid delivery environments.
Sound analytical, problem-solving, and organizational skills.
Excellent written, verbal, and presentation skills.
Ability to manage multiple priorities in an extremely nimble and fast-paced environment.
Attention to detail and experience maintaining accurate project records across multiple systems.

Responsibilities

Manage multiple concurrent projects and operational initiatives, adapting to changing priorities while keeping deliverables on track.
Maintain and reconcile accurate project, operational, and resource information across project management, reporting, and business systems.
Manage assigned work queues by reviewing, prioritizing, routing, updating, tracking, and escalating requests in line with service levels and delivery expectations.
Coordinate project activities among internal business partners, technology teams, vendors, and external stakeholders.
Help project teams develop and maintain project plans, monitor milestones and dependencies, and communicate schedule impacts, risks, and mitigation strategies.
Support resource planning and work prioritization by collaborating with stakeholders on competing demands, changing priorities, and delivery timelines.
Track project risks, issues, decisions, and dependencies; ensure they are documented, communicated, and resolved with stakeholders.
Create, maintain, and distribute recurring and ad hoc reports, dashboards, and status updates covering project health, operational performance, delivery progress, trends, and potential risks.
Use Power BI and other reporting tools to interpret project and operational data, identify trends, and support data-driven decisions.
Maintain complete and accurate project documentation, governance artifacts, and operational records throughout the project lifecycle, including meeting notes, action items, status reports, and process documentation.
Identify process inefficiencies, data quality issues, and operational gaps, and recommend and implement improvements.
Develop and maintain standard operating procedures, workflows, reporting documentation, and best practices.
Provide guidance and support to project teams and business partners on project management processes, reporting tools, operational workflows, and governance standards.
Build and maintain working relationships with cross-functional teams and external partners, supporting clear communication, follow-up, and coordination.
Balance competing priorities and changing business needs with sound judgment, professionalism, and attention to detail.