Business Consultant (remote opportunity)

SouthState Bank•Remote Worker, SC

2d•$87,282 - $139,425•Remote

About The Position

The Business Consultant takes ownership of assigned work and serves in delivery-based roles according to their knowledge, skills, competencies, and business needs. The role may lead projects, coordinate business analysis and testing, and manage business relationships. The consultant establishes and directs cross-functional teams and resources to plan, develop, test, and implement projects and related activities. The consultant leads execution activities for a line of business, coordinating and monitoring work throughout the project lifecycle to meet business requirements and quality standards. They develop business knowledge to provide consulting, engage stakeholders in organizational and operational changes, and act as the primary project contact for business partners. The role includes understanding end-to-end business processes and strategic intent, and producing execution deliverables such as task lists, requirements documents, gap analyses, testing matrices, and process flows. The consultant works with business leads and project teams on business cases, requirements, solution discussions, project plans, milestones, risk mitigation, financial forecasts, testing, and change-related communications. They foster effective relationships, identify opportunities to improve productivity and operational efficiency, support teamwork and knowledge transfer, and communicate effectively. The position is described as a remote opportunity; telecommuting team members must maintain a secure, quiet home office with a reliable private internet connection. Travel may be required for meetings as needed.

Requirements

Bachelor’s degree or equivalent experience.
Experience in project management of complex projects, software development lifecycle, organizational change management, project management, leadership, and relationship management.
Knowledge of program or project management methodologies, business analysis practices, or test management practices.
Experience managing cross-functional relationships.
Advanced knowledge of tools such as MS Office, MS Project, and Visio within the role’s area.
Effective written and verbal communication skills.
Ability to lift up to 50 pounds and to stand and/or sit for long periods.
Ability to access and interpret information on computer screens, documents, and reports.
For telecommuting, a secure home office free from background noise and distractions and a reliable private internet connection not supplied through cellular data are required.

Nice To Haves

Knowledge of banking or financial services.
Project management certification such as PgMP, PMP, CSM, or ACP.
Business analysis certification such as ECBA, CCBA, or CBAP.
Cable or fiber internet connection is preferred.

Responsibilities

Lead and coordinate execution activities and project-related work across the project lifecycle, ensuring delivery according to business requirements, plans, and quality standards.
Develop business knowledge and provide consulting to the line of business.
Develop and execute strategies and tactics to engage stakeholders and support organizational and operational changes.
Serve as the primary project contact for business partners and build relationships based on trust and understanding of end-to-end processes and project intent.
Create execution deliverables, including project task lists, requirements documents, gap analyses, testing matrices, and process flows.
Analyze present-state operations, develop future-state alternatives, and facilitate project implementation.
Define responsibilities and accountabilities for project roles and manage projects or related activities of varying complexity.
Support development and management of financial forecasts and reconcile project resources and expenditures.
Work with business leads to develop business cases covering the problem or opportunity, recommended solution, costs, and benefits.
Document business requirements, customer and employee impact assessments, and communications.
Facilitate solutioning discussions, project team meetings, action-item tracking, and meeting recaps.
Define and track milestones and develop, update, and report on project plans as needed.
Identify project risks, assess probability and impact, and develop and monitor mitigation plans.
Work with business partners to assess scope trade-offs involving time, cost, and quality and ensure agreed project commitments and benefits are delivered.
Develop test plans, execute test scripts, document results, and track and report defects.
Promote a positive work environment focused on service, quality, innovation, teamwork, and timely communication.
Identify and recommend opportunities to improve productivity, effectiveness, and operational efficiency.
Participate in knowledge transfer within the team and business units.
Establish effective relationships with business leaders and project teams, and seek to understand business processes and objectives.
Work independently as a lead, coach or guide team members within areas of expertise, and manage cross-functional groups.
Complete new employee orientation, other training classes determined by the Director of Enterprise Execution, and required annual compliance training.