Senior Brokerage Assistant, Commercial Property

Ryan Specialty•Madison, WI
•$28 - $36•Onsite

About The Position

The Senior Brokerage Assistant plays a key role in supporting a growing Property and Construction brokerage team by managing the operational and administrative activities that drive exceptional client service and account management. This position is responsible for coordinating renewals, processing policy and binder documentation, assisting with quoting activities, supporting accounting functions, maintaining accurate records, and serving as a liaison between brokers, carriers, and clients. This is an excellent opportunity for a recent graduate or early-career insurance professional seeking to build a long-term career in the wholesale insurance industry. The role offers exposure to complex property placements, mentorship from experienced brokers, and a clear growth path within a collaborative and entrepreneurial team environment.

Requirements

  • New grad or early career within insurance, brokerage, underwriting, or related professional experience preferred.
  • Recent graduates with an interest in insurance, risk management, finance, business, or related fields are encouraged to apply.
  • Experience in wholesale brokerage, retail brokerage, underwriting support, or carrier operations is a plus.
  • Strong organizational skills and attention to detail with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Active Property & Casualty license or willingness to obtain within 90 days of employment.

Nice To Haves

  • Bachelor's degree preferred; Business, Risk Management, Insurance, Finance, or related fields are a plus.
  • Equivalent professional experience will also be considered in lieu of a degree.

Responsibilities

  • Support brokers with the day-to-day servicing and management of commercial Property and Construction accounts.
  • Prepare renewal marketing materials, cover letters, submissions, and other client-facing documentation.
  • Review and process policy documentation, endorsements, binders, and related account materials to ensure accuracy and completeness.
  • Perform policy and binder checking and assist with quality control efforts across new and renewal business.
  • Maintain accurate client, policy, and transaction information within agency management and carrier systems.
  • Coordinate renewal activities and assist with the collection and organization of underwriting information.
  • Support accounting and invoicing processes, including premium reconciliation and documentation management.
  • Assist with quoting activities and carrier communications as directed by the brokerage team.
  • Respond to internal and external inquiries from brokers, carriers, and clients in a professional and timely manner.
  • Maintain organized electronic files and documentation in accordance with company standards and regulatory requirements.
  • Partner with brokers and other team members to ensure service deliverables are completed accurately and on schedule.
  • Provide administrative and operational support for special projects and other business initiatives as needed.

Benefits

  • Paid time off for company holidays, vacation, sick and personal days
  • Paid parental leave
  • Mental health services
  • Competitive compensation
  • Summer hours
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