Commercial Property Assistant

Limitlessli•Charlotte, NC

1d•$60,000 - $70,000•Onsite

About The Position

We are seeking a personable, organized, and proactive Commercial Property Assistant to provide comprehensive administrative and operational support to our Property Management team. In this newly created role, you will assist with the day-to-day management of a diverse commercial portfolio, including retail, office, medical office, and mixed-use properties. This position offers a clear career path with significant growth potential for candidates seeking to advance to Assistant Property Manager (APM) and Property Manager roles over time.

Requirements

1+ years of property management experience (Commercial experience strongly preferred; residential property management experience will be considered).
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook), with advanced Excel skills preferred.
Exceptional organizational, communication, and multi-tasking abilities with high attention to detail.
Professional demeanor, customer service orientation, and a strong drive to learn and take initiative.
Valid driver’s license and reliable transportation for travel between local properties.

Nice To Haves

Hands-on experience with commercial real estate property management software (Yardi, MRI, AppFolio, or similar).
Familiarity with AI efficiency platforms (e.g., ChatGPT, Claude, or similar productivity tools).
Basic understanding of building operating systems and commercial property maintenance.

Responsibilities

Prepare and process tenant correspondence, notices, reports, and property owner communications.
Coordinate seamless tenant move-ins, move-outs, and daily maintenance service requests.
Develop and maintain strong, professional relationships with tenants, vendors, property owners, and internal teams.
Maintain organized electronic files for leases, service contracts, amendments, and certificates of insurance.
Track and manage Certificates of Insurance (COI) to ensure full compliance across all properties.
Maintain detailed operational logs, including Tenant Gross Sales, HVAC Maintenance Agreements, and lease tracking files.
Obtain and evaluate vendor proposals, assisting with contract administration and service verification.
Create and assign work orders in the property management system, following up to ensure timely completion.
Schedule preventive maintenance and maintain annual testing logs for roof, sprinkler, fire panel, backflow, and fire extinguisher compliance.
Assist with tenant mailings, including Welcome Letters, annual reconciliation packages, and TICAM letters.
Support collections processes and the management of aged receivables.
Manage updates to building access control systems and record tenant address changes.
Participate in routine property inspections and generate detailed follow-up reports.
Monitor overall property conditions and coordinate necessary repairs with external vendors.
Support Property Managers in achieving key operational goals and maintaining high property standards.