Senior Broker, Multinational P&C (Lockton Global Solutions)

Lockton•Philadelphia, PA

8d•Hybrid

About The Position

The Senior Broker (Client Manager) is at the forefront of Lockton Northeast’s Client Engagement strategy. The role executes global strategies across lines of business, ensuring alignment with clients’ overall strategies. It provides strategic and tactical support alongside exceptional day-to-day service, with the aim of building trusted client relationships and supporting clients’ business objectives. The position provides visible leadership, oversees renewals and service delivery, and coordinates Lockton Global communication. It uses analytics to develop risk strategies and support negotiations, collaborates with client executives and producers, and helps train and develop associates. The Senior Broker also designs and executes global client service plans, delivers thought leadership on global risk, and drives accountable execution within the Lockton Global Solutions team. Lockton Northeast offers a flexible, hybrid work environment, with associates splitting time between in-person and remote work. The role may require work outside normal business hours and domestic and international travel. Lockton offers a competitive total rewards package, continuing education and training, and growth opportunities.

Requirements

Bachelor’s degree, preferably in business administration or international affairs, or equivalent education and/or experience.
At least five years of commercial Property and Casualty insurance and/or insurance broking or consulting experience.
Strong relationships with global clients and understanding of their global insurance needs and requirements.
Ability to delegate effectively while remaining accountable for outcomes.
Ability to act as a trusted advisor by providing proactive insights and strategic guidance.
Strong presentation and communication skills tailored to executive audiences.
Entrepreneurial mindset and passion for client service and innovation.
High integrity, humility, and a team-first attitude, with enthusiasm for contributing to a broader mission.
Exceptional English verbal, written, and interpersonal communication skills for interacting with associates and clients at all levels globally.
Understanding of insurance and risk management concepts and their application to client needs.
Ability to analyze and interpret financial information to support decision-making and understand the financial condition of clients and prospects.
Thorough understanding of commercial insurance rating concepts and ability to market and service multinational programs.
Superior negotiation skills.
Willingness and ability to work outside normal business hours.
Flexibility to travel domestically and abroad, accompanied or alone.
Extensive knowledge of the global regulatory landscape and its nuances.
Licensed broker in the state of residency or employment.
Strong knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
Legally authorized to work in the United States without requiring sponsorship now or in the future.

Nice To Haves

Knowledge of foreign languages and/or experience working or traveling overseas.

Responsibilities

Provide visible leadership internally and externally.
Build relationships with senior client representatives and buyers, understand their business needs, and provide strategic advice.
Maintain overall responsibility for the renewal process, day-to-day service delivery, and Lockton Global communication.
Use analytics to develop risk strategies, support negotiations, and help clients make informed decisions.
Collaborate with client executives and producers to optimize service delivery and expand business.
Support team training and development and invest in associate growth.
Design and execute global client service plans aligned with clients’ global risk management philosophies.
Provide thought leadership in the global risk arena and use Lockton’s global capabilities to benefit clients.
Build long-term, trusted advisor relationships with clients, producers, and associates to support business growth.
Drive accountability by empowering and delegating tasks to supporting associates within the Lockton Global Solutions team.
Adhere to Lockton cultural values and foster a respectful, collaborative work environment.
Comply with company policies and procedures and proactively protect confidential client and company information.
Maintain a network of key insurer relationships.
Market and service multinational insurance programs.