Senior Billing Specialist

Trustmark • Blue, TX

1d • $23 - $34

About The Position

Responsible for managing and processing client billing activities, including handling invoices, reconciling payments, and addressing billing issues and inquiries. The role coordinates with Client Payroll Deduction Specialists during the transition from implementation to post-implementation maintenance and maintains contact with clients to support accurate reports and payment reconciliation.

Requirements

• High school diploma or GED.
• 4–6 years of related experience.

Responsibilities

• Coordinate information with Client Payroll Deduction Specialists to support a seamless transition from implementation to post-implementation maintenance.
• Maintain regular contact with clients during the post-implementation process to ensure change reports, list bills, and payment reconciliation summary reports are accurate.
• Research moderately complex billing inquiries and work toward timely, effective resolution.
• Participate in payroll deduction issue resolution and assist with client suspense account reconciliation.
• Analyze data and collaborate with others to obtain information needed to complete requests from internal and external customers, including bills, check requests, change reports, and reconciliation summaries.

Benefits

• Health, dental, and vision insurance.
• Life insurance.
• Flexible spending account (FSA) and health savings account (HSA).
• 401(k) plan.
• Employee Assistance Program.
• Back-up care for children, adults, and elders.
• Health and wellness initiatives, including a wellness program that enables employees to participate in health initiatives to reduce insurance premiums.
• The position may be eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED