Senior Billing Specialist

McLeod Software • Hoover, AL

5h

About The Position

Purpose of the Position: The Senior Billing Specialist ensures accurate and
timely billing by validating data, applying contractual terms, and resolving
customer inquiries and adjustments. This role supports month-end close,
reconciliations, and reporting while partnering with Billing and Accounting to
maintain customer-level accuracy, support collections, and uphold the integrity
of financial records.

Requirements

• Minimum of 3 years of experience with operational billing management and support, required
• Strong knowledge of billing processes, management, and systems
• Intermediate knowledge of Microsoft Office Suite
• Experience with billing processing software, required
• Ability to learn internal software and systems
• Strong knowledge of billing processes
• High attention to detail and accuracy in documentation
• Strong analytical skills
• Clear and professional communication with customers and internal teams
• Proficiency with billing systems and Microsoft Excel

Nice To Haves

• Experience in a corporate accounting or finance environment, preferred
• Bachelor’s degree, preferred
• Experience with NetSuite, preferred

Responsibilities

• Prepare and issue customer invoices
• Validate billing data and supporting documentation
• Apply billing terms and customer requirements
• Manage billing adjustments and corrections
• Resolve billing inquiries and disputes
• Maintain customer billing setup and contractual billing information
• Support and assist internal departments as it relates to customer collection and billing efforts
• Perform reconciliations and billing quality assurance
• Execute month-end billing close activities
• Produce billing reports and metrics
• Support the Billing Manager and Accounting Department in ensuring customer level accuracy
• Perform customer payment application, as deemed necessary
• Other accounting projects, as deemed necessary

Benefits

• At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success.
• When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees