Senior Billing Analyst

TRAC Intermodal•Plainsboro Twp, NJ

14h•Onsite

About The Position

This role involves preparing and submitting complex invoices from various data sources, analyzing billing data, and reporting on invoicing activity. The Senior Billing Analyst will collaborate with internal and external teams to improve processes, resolve billing issues, and ensure accurate customer billing. The position requires strong analytical and problem-solving skills, proficiency in Microsoft Excel, and the ability to adapt to new software systems within a fast-paced, deadline-driven office environment.

Requirements

Highly proficient in Microsoft Excel (Advanced Preferred) and Outlook
Ability to learn and adapt to new internal software systems
Ability to identify problems, process resolution and implement action or solutions timely
Ability to function effectively in fast paced, team-oriented work environment
Ability to meet deadlines; prioritize workloads and handle multiple tasks
Excellent verbal and written communication skills
Ability to perform general math skills, including accurately calculating debits and credits

Responsibilities

Prepare and submit complex invoices from datasets sourced from various reporting systems in alignment with contractual requirements for invoicing
Analyze and track data associated with required monthly billing
Summarize & report monthly invoicing activity using Pivot Tables and graphs for department progress standings
Work as a team member to think conceptually about ways to efficiently collect data and enhance the billing process and methodologies to maximize results/outcome
Liaise with internal and external staff to reconcile issues for continuous process improvement
Identify and communicate root cause and patterns related to billing issues
Ensure that customer billing input is accurate and organize all supporting documentation to support customer invoicing
Enter invoices directly into the proprietary systems and other systems when necessary
Work alongside disputes department to review, validate, and resolve complex billing issues
Collaborate with various departments to obtain data needed for invoicing to maintain accounting deadlines
Maintain documentation of current work processes