Senior Bid Manager

ISS•San Antonio, TX
•$125,000 - $145,000

About The Position

The Senior Bid Manager leads and manages the full bid process, developing high-quality, compelling, and competitive proposals aligned with ISS’ strategic objectives. The role coordinates cross-functional teams, crafts persuasive narratives, and delivers client-focused solutions while meeting regulatory and contractual requirements. The Senior Bid Manager works closely with sales leads, executives, and subject matter experts to support successful client relationships and business outcomes. The role supports the Americas Commercial Excellence team and drives strategic bid initiatives in alignment with company objectives. It coordinates proposal planning, reviews, production, and delivery; writes and edits responses; develops win strategies and value propositions; and ensures proposals are clear, compliant, and tailored to prospective clients. The Senior Bid Manager also leads solution sessions, gathers relevant content and research, and performs final quality control. Employees must follow Health, Safety, Environment, and Quality (HSEQ) policies and procedures, participate in HSEQ training, and report potential hazards or compliance concerns. The work involves extended periods at a desk using a computer and working under pressure and time deadlines during peak periods.

Requirements

  • At least 5 years of bid management, business development, or marketing experience.
  • Experience editing, formatting, and writing proposals and presentations; technical proposal writing experience is relevant.
  • At least 3 years of experience with RFIs and RFPs.
  • Excellent writing and communication skills.
  • Extensive working knowledge of Microsoft Word and PowerPoint document production.
  • Proficiency in Excel and SmartSheets.
  • Ability to work under pressure as part of a cohesive team.
  • Ability to use electronic content delivery systems for response uploads, such as Ariba and Bravo Solutions.
  • Strong computer skills.
  • Ability to manage multiple priorities and tasks and maintain strong organizational skills.

Nice To Haves

  • Ten years of experience with facilities management and/or food services, with familiarity with industry terms, contracts, deliverables, and processes is preferred.
  • A bachelor’s degree in a related field such as Business, Marketing, or Engineering is preferred; degrees such as Communication, Journalism, and English are also acceptable.

Responsibilities

  • Develop and execute client-focused win strategies to maximize bid success.
  • Lead the bid process, ensuring efficient, timely delivery and effective use of resources.
  • Coordinate cross-functional teams to prepare cohesive and competitive proposals.
  • Identify and mitigate risks and ensure compliance with legal, contractual, and RFP requirements.
  • Promote the OneISS model within ISS and with prospective clients.
  • Communicate with colleagues across the company, disseminate information, and participate in project groups and meetings as required.
  • Engage technical and operational experts to gather content, insights, and data for bids.
  • Develop innovative, competitive solutions tailored to prospective clients’ needs, expectations, concerns, and desired outcomes.
  • Lead multidisciplinary solution sessions that foster participation and strategic influence.
  • Develop proposals and presentations collaboratively from early conception through production and delivery.
  • Coordinate proposal planning, review, and production of statements of qualifications and proposals, following standard procedures.
  • Write RFP responses and coordinate with subject matter experts as needed.
  • Integrate win themes and value propositions throughout proposals.
  • Gather and research proposal materials, including resumes and project summaries.
  • Review, organize, and edit written documentation for clarity.
  • Perform final quality control, including proofreading for grammar, RFP compliance, and conformance to established strategies and plans.
  • Make complex technical solutions, strategies, and themes understandable, readable, and compelling.
  • Participate in strategic planning, evaluate marketing intelligence, identify customer concerns and key issues, and develop win strategies.
  • Manage multiple priorities and tasks with strong organizational skills.
  • Follow HSEQ policies and procedures, participate in training, maintain environmental responsibility and quality standards, and report potential hazards or compliance concerns.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program based on employment status
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