Bid Manager

Amadeus•Orlando, FL

About The Position

The Bid Manager will lead strategic and complex bids for Amadeus Airports & Border Authorities across the Americas. The role shapes bid strategies, coordinates cross-functional teams and partners, and manages customer engagement from early qualification through negotiation, contract award, and a structured transition to implementation. The position may be based in Miami, Orlando, Dallas, or remotely in the United States. The Airports & Border Authorities Americas team supports airports, governments, border agencies, cruise ports, and other transportation stakeholders as they modernize passenger processing, airport operations, border control, biometrics, self-service, and common-use infrastructure. The team combines customer insight, solution expertise, and disciplined bid execution to pursue strategic opportunities across the Americas. The Bid Manager owns response quality and completeness, coordinates customer and internal stakeholders, oversees bid risks and approvals, and supports continuous improvement of bid-management practices. The role also coaches less-experienced colleagues and helps ensure continuity between proposed solutions and implementation after contract award.

Requirements

  • Bachelor’s degree in Business, Engineering, Information Technology, Aviation, Project Management, or a related discipline, or equivalent relevant professional experience.
  • At least 8 years of experience in bid management, proposal management, complex solution sales, pre-sales, or a related commercial function, including leadership of large, multi-stakeholder responses.
  • Proven ability to manage strategic RFP/RFI processes, compliance matrices, executive reviews, commercial approvals, customer presentations, and contract negotiations.
  • Strong project-management and stakeholder-leadership skills, including the ability to coordinate global, cross-functional teams without direct authority and manage several priorities under firm deadlines.
  • Commercial and financial acumen, including confidence working with business cases, pricing inputs, risk assessments, contractual terms, and P&L considerations.
  • Excellent written and verbal communication skills in English, with the ability to translate complex solution content into clear, persuasive, customer-focused messaging.

Nice To Haves

  • Spanish and/or Portuguese language skills.
  • Experience in airport technology, border management, aviation, transportation, government technology, or other complex B2B/B2G environments.
  • APMP, PMP, or an equivalent bid/project-management certification.

Responsibilities

  • Lead the end-to-end bid process for strategic and complex opportunities, from pre-bid engagement and qualification through submission, negotiation, contract award, and implementation handover.
  • Develop bid strategies based on customer business and commercial drivers, requirements, value proposition, Amadeus strategy, financial objectives, and approval processes.
  • Build and lead virtual bid teams across Sales, Solution Management, Product, Delivery, Finance, Legal, and other support functions; establish plans, governance, deliverables, responsibilities, and decision points.
  • Serve as a key customer contact during bids, build credibility with senior stakeholders, lead formal and informal presentations, and coordinate the pre-contract negotiation team.
  • Own the quality and completeness of customer responses, including compliance matrices, solution and service descriptions, partner contributions, commercial inputs, risk assessments, and management of non-conformities.
  • Oversee multiple bids as required, communicate progress and risks to senior management, escalate major issues, and obtain decisions and approvals at appropriate stages.
  • Identify, evaluate, and coordinate external partners and solution providers, including content delivery, commercial alignment, and contracting support where required.
  • Ensure a structured transition to the implementation team after award, with complete documentation and early-stage support to maintain continuity between the proposed solution and project execution.
  • Promote bid-management best practices, coach less-experienced colleagues, and recommend improvements to tools, processes, governance, and ways of working.

Benefits

  • Competitive remuneration.
  • Individual and company annual bonus.
  • Paid vacation and holiday time off.
  • Health insurance and other competitive benefits.
  • Onsite, hybrid, or fully remote work options.
  • Professional development and online learning hubs with technical and soft skills training.
  • Attractive remuneration packages that include salary, bonus, equity, and benefits.
  • A supportive and caring work environment.
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