Senior Benefits Manager

Ferretti Search • Pittsburgh, PA

3d

About The Position

The Senior Benefits Manager will lead the administration, execution, and continuous improvement of employee benefits programs within a large, complex organization. The role is responsible for benefits operations, vendor management, compliance, and employee experience, while partnering with leadership on strategic initiatives. The position requires deep expertise in health and welfare benefits, experience managing outsourced benefit administration programs, and the ability to balance tactical execution with long-term planning.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Significant experience managing employee benefits programs within a large corporate environment.
• Strong expertise in health and welfare benefits administration.
• Experience managing outsourced benefits services and third-party vendor relationships.
• Working knowledge of benefits compliance requirements and regulatory frameworks.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to work effectively across all levels of an organization.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Professional certifications related to benefits or human resources.

Responsibilities

• Lead the administration and delivery of comprehensive employee health and welfare benefits programs.
• Manage relationships with third-party administrators, brokers, consultants, and other benefits vendors to ensure optimal service levels and performance.
• Oversee enrollment processes, employee communications, reporting, compliance, and issue resolution.
• Monitor regulatory requirements and ensure compliance with applicable federal, state, and local benefits regulations.
• Analyze benefits data, utilization trends, and vendor performance metrics to identify opportunities for improvement.
• Partner with Human Resources, Finance, Payroll, and other internal stakeholders to support organizational objectives and employee engagement initiatives.
• Drive process improvements and operational efficiencies in benefits administration and vendor management.
• Support employee education by developing and delivering benefits communications and resources.
• Manage escalated employee inquiries and complex benefits-related issues with professionalism and discretion.
• Contribute to the development and execution of benefits strategies that support organizational goals and workforce needs.
• Prepare presentations, reports, and recommendations for leadership regarding benefits programs and performance.
• Assist with annual planning, vendor evaluations, and program enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior