Senior Benefits Coordinator

King & Spalding•Chicago, IL

10d•Onsite

About The Position

King & Spalding is a leading global law firm dedicated to excellence, innovation, and the seamless delivery of legal services. We utilize advanced technology and exceptional talent to address the complex needs of our clients in a rapidly evolving legal environment. The Senior Benefits Coordinator will be responsible for the daily administration and ongoing enhancement of the Firm’s health and retirement programs. This role involves collaboration with HR, Payroll, Finance, and external vendors to ensure an outstanding employee experience. Key duties include managing plan operations such as enrollment, eligibility, life events, and vendor file processes, supporting compliance and governance, and contributing to benefit communications and process documentation. This position is suited for a meticulous benefits professional capable of maintaining high service standards while upholding strong controls and confidentiality.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
5+ years of progressive benefits administration experience supporting health and retirement programs.
Working knowledge of U.S. benefits administration practices (eligibility, enrollment events, COBRA/ACA concepts, retirement plan operations).
Strong attention to data integrity and controls.
Experience partnering with vendors, carriers, and internal stakeholders to resolve complex benefit issues.
Proficiency with HRIS systems (Workday preferred) and strong Excel skills (e.g., lookups, pivots, data validation).
Ability to handle confidential information with discretion and sound judgment.
Strong written and verbal communication skills, with the ability to explain benefits concepts clearly to diverse audiences.
Project management skills and comfort working in a fast-paced, high-service setting.

Nice To Haves

CEBS or other benefits-related certification preferred.
Experience with retirement plan vendor management (e.g., recordkeepers, advisors) and operational governance support preferred.
Experience supporting benefits integrations, testing, or implementations (e.g., Workday benefits configuration, vendor feeds) preferred.
Prior experience in a law firm or other professional services environment preferred.

Responsibilities

Support eligibility, enrollments, qualifying life events, and dependent verification processes for health and welfare plans; troubleshoot participant issues and coordinate resolutions with carriers and third-party administrators.
Support 401(k)/defined contribution and other retirement program processes, including enrollments/deferrals, eligibility, payroll interfaces, and vendor coordination, and assist with annual plan cycle activities.
Maintain and validate benefits data in Workday (or other HRIS), including audits of eligibility, deductions, and event processing; support testing, configuration changes, and process improvements.
Coordinate vendor files and operational touchpoints, such as enrollment feeds, payroll deduction changes, and reconciliation items; track issues to closure and document outcomes.
Assist with benefits compliance activities, including required notices, documentation, nondiscrimination testing support, and audit requests; help maintain defensible process controls and records.
Partner with Payroll on deductions, limits, and retroactive adjustments; assist with monthly/quarterly reconciliations and issue research.
Draft and maintain benefits communications, including guides, FAQs, and intranet content; respond to escalated inquiries and provide clear, consistent guidance with discretion.
Support planning, testing, employee communications, and execution for open enrollment and year-end activities.
Maintain process documentation, SOPs, and job aids; identify opportunities to streamline workflows and enhance employee experience while maintaining controls.