Benefits Coordinator

Harris County Department of Education•Houston, TX

About The Position

Coordinate the Department’s employee benefits program. Perform benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees. Implement the Department’s leave program according to established policies, rules, and regulations. Process and provide timely notification and communication to employees and supervisors regarding leaves and absences.

Requirements

Bachelor’s degree from an accredited university
Knowledge of administration of employee benefits programs and applicable laws
Knowledge of administration of leave programs and applicable laws
Strong organizational, communication, and interpersonal skills
Ability to interpret policies and procedures
Ability to effectively present information one-on-one and to small and large groups of employees
Experience working with computer systems and software applications
Three years of experience in benefits administration, insurance administration, or related field

Nice To Haves

Certified Employee Benefits Specialist designation (CEBS) preferred

Responsibilities

Administer the employee benefits programs such as group health, dental, life, and medical reimbursement.
Coordinate the annual open enrollment process and process all employee benefit enrollment and change forms within required time limits to meet payroll deadlines.
Implement new benefit programs and spearhead bid and selection process as needed.
Arrange and conduct employee benefit information presentations and enrollments.
Prepare announcement materials, booklets, and other media for communicating new and existing plans to employees.
Verify monthly premium statements for all group insurance policies.
Resolve administration problems with the carrier representatives.
Handle benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
Supervise maintenance of enrollment, application, and claims records for all benefit plans.
Process all long-term absences according to established guidelines including determining eligibility for various leave programs (i.e., family and medical leave and temporary disability leave) and providing employees with appropriate and timely notice.
Counsel with employees and supervisors concerning leave benefits and provide employees with accurate information related to absences such as deductions from pay, medical certification requirements, return-to-work dates, and fitness-for-duty requirements.
Work cooperatively with payroll and risk management to process and coordinate all employee leaves and absences, including those relating to workers’ compensation claims.
Serve as chair of the Sick Leave Bank Committee.
Conduct exit interviews with terminating employees.
Maintain good public relations with Department personnel, clients and the public.
Maintain confidentiality of information.
Perform other duties as assigned.