Sr. Benefits Analyst
About The Position
The Senior Retirement & Benefits Analyst supports the administration and ongoing management of Voya’s retirement programs, with a primary focus on 401(k) plan administration, retirement operations, vendor management, participant support, regulatory compliance, and program enhancements. Reporting to the Assistant Vice President, Benefits Strategy & Governance, the role helps ensure retirement programs are administered accurately, efficiently, and in accordance with plan provisions and regulatory requirements. The position partners with recordkeepers, trustees, consultants, Payroll, Finance, Legal, HR Operations, People Systems, Procurement, and external service providers to support day-to-day operations, coordinate projects, resolve issues, and improve the employee experience. It is also a broad benefits administration role supporting health, welfare, retirement, disability, life, reimbursement, and financial well-being programs. The successful candidate brings retirement-plan knowledge, analytical skills, operational discipline, and project coordination capabilities, with a focus on high-quality service and employees’ financial well-being. The role supports benefits programs in a publicly traded, mid-sized, financial services and technology-forward organization, balancing regulatory compliance with a modern employee experience. Voya describes its benefits as supporting employees’ physical, financial, social, and emotional well-being.
Requirements
- 5–8+ years of employee benefits experience, with meaningful responsibility for retirement and savings programs.
- Experience administering 401(k), pension, non-qualified deferred compensation (DCSP), and/or SERP programs.
- Strong analytical, project management, and vendor management skills.
Nice To Haves
- Experience supporting benefits operations within a public company, financial services, fintech, insurance, banking, or similarly regulated environment.
- Advanced Excel and benefits systems/HRIS experience.
- CEBS, QKA, QPA, or another retirement- or benefits-related certification.
Responsibilities
- Administer retirement programs, including 401(k), pension, non-qualified deferred compensation plans (NQDC/DCSP), and SERP arrangements, while supporting overall benefits operations.
- Manage benefits programs within established processes, ensuring accurate execution, participant support, and operational excellence.
- Coordinate with recordkeepers, trustees, consultants, Payroll, Finance, Legal, and HR Operations partners on retirement and benefits administration.
- Manage vendor relationships, operational activities, escalations, service reviews, reconciliations, and issue resolution across multiple benefit programs.
- Serve as project manager for benefits communications, HRIS initiatives, system enhancements, annual enrollment activities, and benefits-related projects.
- Maintain compliance documentation, plan amendments, regulatory filings, audit materials, testing support, and fiduciary governance materials; support ongoing monitoring of ERISA, IRS, DOL, and 409A requirements.
- Produce reports, dashboards, analyses, and financial reviews supporting benefits administration, vendor performance, program governance, and cost management.
- Partner with internal stakeholders to drive process improvement, automation, data quality, and operational efficiencies across benefit platforms and vendor ecosystems.
- Provide project direction, training, support, and functional guidance as needed.
Benefits
- Health, dental, vision, and life insurance plans.
- 401(k) savings plan with company matching contributions up to 6%.
- Employer-paid Voya Retirement Plan cash balance retirement plan (4%).
- Tuition reimbursement up to $5,250 per year.
- 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
- 40 hours of paid volunteer time per calendar year.
- Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives based on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
