Senior Barista

Hanley Foundation•West Palm Beach, FL

About The Position

Hanley Foundation, a West Palm Beach-based nonprofit dedicated to eliminating addiction through prevention, advocacy, treatment, and recovery support, is launching a Café & Bookstore and seeks a Senior Barista to help establish the new experience. The position offers hands-on training and collaboration with local partners as part of an established nonprofit organization. The Senior Barista is a lead café team member responsible for exceptional customer service and preparing high-quality coffee and espresso beverages. The role supports daily café operations, staff training, product quality, food safety compliance, inventory control, and a welcoming guest environment. The Senior Barista also helps prepare and serve juices, smoothies, baked goods, and other café offerings, working closely with the Café & Bookstore Manager to support efficient operations and a positive guest experience. The stated hours are 6:30 AM–3:00 PM.

Requirements

High school diploma or GED.
At least one year of customer service, café, restaurant, hospitality, or retail experience.
Ability to prepare coffee and espresso beverages or willingness to learn.
ServSafe Food Handler Certification.
Strong customer service and interpersonal skills.
Knowledge of coffee preparation methods and espresso equipment.
Commitment to product quality and consistency.
Ability to work independently and as part of a team.
Reliable attendance and punctuality.
Effective verbal communication skills.
Ability to multitask in a fast-paced environment.
Attention to detail and accuracy.
Ability to learn new recipes, procedures, and products.
Positive attitude and willingness to support team members.
Sound judgment and problem-solving skills.
Openness to feedback and continuous improvement.
Willingness to undergo a background check and drug screening, as permitted by local law and regulations.
If in recovery, one year of continuous sobriety is required.

Nice To Haves

Experience preparing smoothies, juices, or similar beverage products.
Experience operating a cash register or point-of-sale system.
Experience in a coffee shop, café, bakery, bookstore, or retail environment.

Responsibilities

Greet guests professionally and provide excellent customer service.
Answer questions about menu items, beverages, baked goods, merchandise, and bookstore offerings.
Take customer orders, operate the point-of-sale system, and process cash and credit card transactions.
Prepare coffee, espresso beverages, teas, specialty drinks, juices, and smoothies according to recipes and quality standards.
Maintain knowledge of menu items, ingredients, and seasonal offerings.
Operate espresso machines, coffee brewers, blenders, and other café equipment safely and properly.
Present beverages and food items neatly and accurately.
Assist with opening and closing duties as assigned.
Restock coffee, food, beverage, and retail supplies throughout the day.
Keep café and service areas clean, organized, and attractive; sanitize equipment and food preparation surfaces.
Participate in staff meetings and training opportunities.
Follow Hanley Foundation policies and procedures and all food safety, sanitation, and workplace safety procedures.
Follow handwashing, glove-use, and allergen-awareness procedures.
Report equipment or safety concerns to the Café & Bookstore Manager.