Acquisition – Marketing & Execution Support - Senior Associate

JPMorgan Chase & Co.•Wilmington, DE
•$90,250 - $145,000

About The Position

As a Senior Associate in the Card Acquisition and Growth team, you will support acquisition marketing execution by coordinating creative development, approvals, launch readiness, and post-launch validation. You will help keep campaign workstreams moving, stakeholders aligned, and documentation audit-ready from planning through post-launch validation. The role supports disciplined execution through maintaining trackers, documentation, and recurring operating routines that enable accurate reporting and reconciliation. Your work helps ensure campaigns are delivered on time, well documented, and aligned with governance and control expectations.

Requirements

  • 4 years of experience in marketing execution, campaign management, project coordination, operations, controls, or a related field.
  • Strong organizational and project management skills, including managing timelines, approvals, dependencies, and documentation.
  • Experience supporting marketing campaigns, creative approvals, testing, launch validation, or digital execution workflows.
  • Strong attention to detail and comfort working in controlled environments with formal approval and documentation requirements.
  • Ability to manage multiple priorities, follow up effectively, and keep stakeholders aligned on deliverables and decisions.
  • Strong written and verbal communication skills, including summarizing actions, risks, decisions, and next steps.
  • Comfort working with trackers, reporting materials, dashboards, and performance summaries.
  • Experience supporting reconciliation processes, including verifying inputs and maintaining supporting evidence.
  • Ability to coordinate across cross-functional teams and maintain a consistent operating rhythm.
  • Strong judgment in escalating risks, gaps, or timeline issues early and clearly.
  • High reliability and an ownership mindset for keeping execution work moving end to end.
  • Must be authorized to work for any employer in the United States; the employer cannot provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Nice To Haves

  • Experience with legal, compliance, risk, or marketing governance processes.
  • Familiarity with credit card products, acquisition marketing, or financial services marketing.
  • Experience working with external partners on creative development and launch coordination.
  • Experience supporting test-and-learn programs, including test documentation and post-test readouts.
  • Experience organizing documentation for audits, reviews, or recertification cycles.
  • Strong working knowledge of campaign workflows across multiple channels.
  • Ability to improve processes through templates, checklists, and simplified operating routines.

Responsibilities

  • Support acquisition marketing and campaign execution across planning, creative development, approvals, launch coordination, and post-launch validation.
  • Manage creative capacity planning by prioritizing requests, tracking timelines, and coordinating dependencies across internal and partner teams.
  • Support campaign build activities, including requirements tracking, testing coordination, validation checklists, and launch readiness documentation.
  • Coordinate the creation, review, recertification, and maintenance of marketing claims, footnotes, disclosures, job aids, and related materials.
  • Capture, archive, and organize required approvals to support adherence to marketing governance processes.
  • Provide monthly reconciliation support by verifying campaign activity, spend inputs, approvals, deliverables, and supporting documentation.
  • Maintain centralized trackers, roadmap updates, meeting notes, action logs, decision records, and reporting calendars.
  • Support reporting coordination by gathering inputs, organizing performance materials, and preparing draft readouts for review.
  • Assist with testing and post-launch validation by documenting issues, tracking remediation items, and escalating risks or gaps.
  • Partner across marketing, product, analytics, legal, compliance, risk, operations, technology, finance, and external partners to drive timely execution.
  • Identify process gaps and recommend improvements to strengthen coordination, visibility, and follow-through.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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