Senior Associate, Volunteer Program

LA28 • Los Angeles, CA

1d • Onsite

About The Position

The Senior Associate, Volunteer Program will support the planning and delivery of the end-to-end volunteer journey for the LA28 Olympic and Paralympic Games. Reporting to the Manager, Volunteer Program, this role leads cross-functional coordination to align volunteer program initiatives with operational priorities and Games-time requirements. The position combines mass recruitment, stakeholder integration, and Games-time readiness, ensuring program timelines and deliverables are aligned and communicated consistently to internal and external teams. The role supports an inclusive volunteer experience grounded in collaboration and excellence and helps connect recruitment and engagement work with operational readiness across functional areas and venues.

The role is based onsite in LA28’s Downtown Los Angeles office. Most work takes place in an office setting and involves extended computer, phone, and office-equipment use in an open-floorplan cubicle environment. Working hours may vary and may include evenings, weekends, and holidays, especially during peak operational or event periods. The role may evolve over time and include operational responsibilities during the Olympic and Paralympic Games. LA28 does not provide relocation assistance.

Requirements

• At least 4 years of experience in events, leading volunteer programs, and delivering mass volunteer recruitment.
• Bachelor’s degree, or 4 years of equivalent experience in volunteer program operations.
• Proficiency in MS Office and project tools.
• Excellent interpersonal and communication skills.
• Ability to collaborate cross-functionally and prioritize effectively amid complex and competing priorities.
• Experience using workforce systems, including CRM, recruitment portals, and scheduling or rostering systems, to support volunteer recruitment and deployment.
• Ability to develop processes, guidelines, communications, and resources that support volunteer program execution in an evolving and demanding environment.
• Available to work onsite in the Downtown Los Angeles office.
• Able to work efficiently in an open cubicle environment and spend extended periods using computers, phones, and other office equipment.

Nice To Haves

• Experience supporting Olympic and Paralympic Games or international sporting events.
• Experience contributing to the delivery of other major events.
• Bilingual or multilingual communication skills that support engagement with volunteers.
• Commitment to inclusive volunteerism and engagement with community participants.
• Attention to detail and practical problem-solving skills in volunteer programs.

Responsibilities

• Coordinate planning and delivery of the volunteer program for the Olympic and Paralympic Games, aligning program objectives with operational needs.
• Support large-scale volunteer recruitment from pre-assignments and assignments through role offers and deployment, maintaining continuity across each stage.
• Collaborate across functions and with external stakeholders to align recruitment, engagement, and deployment plans and support consistent program communications.
• Maintain project plans, timelines, and deliverables that align internal and external teams and support coordinated execution.
• Assist with Games-time readiness by connecting volunteer program preparation with operational delivery requirements.

Benefits

• Opportunity to work alongside teammates connecting volunteer participation with the Olympic and Paralympic Games.
• Opportunity to gain cross-functional and stakeholder collaboration skills through program coordination.
• Opportunity to develop transferable experience in volunteer recruitment, engagement, planning, and operational preparation.
• Opportunity to take pride in shared accomplishments that help volunteers contribute to Games delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior