About The Position

CoStar Real Estate Manager is seeking a Senior Associate Technical Project Manager to oversee multiple customer software implementations simultaneously. The role manages projects through initiation, design, development, user acceptance testing, go-live, and transition to support, coordinating with Implementation Consultants, Data Migration Engineers, Developers, and other teams to deliver SaaS solutions on time and within budget. The position interfaces with Sales, Consulting, Development, and Support, and reports to the Director of Project Management. It is based in Atlanta, Georgia, and is in-office Monday through Friday, with up to 10% annual domestic and international travel. The project manager is responsible for project scope, schedules, budgets, resources, communications, risks, issues, quality, and stakeholder expectations. The role also involves client-facing kickoff and status meetings, maintaining project records and reports, and using project and testing systems to support delivery.

Requirements

  • Bachelor’s degree from an accredited, in-person, not-for-profit university or college.
  • At least 3 years of professional experience; a master’s degree or relevant professional certification may be considered in lieu of some experience.
  • Experience managing SaaS implementations and projects, or similar experience.
  • Demonstrated ability to delegate, multitask, and manage concurrent IT projects.
  • Ability to effectively direct the work of multidisciplinary client teams.
  • Strong organizational and communication skills.
  • Organized critical thinker.
  • Collaborative approach focused on the shared success of teammates and customers.
  • Meticulous documentation and record-keeping.
  • Advanced user of MS Project and MS Office applications, including Word, Excel, Visio, and PowerPoint.
  • Eligible to work full-time in the United States; the company does not provide visa sponsorship.

Nice To Haves

  • Experience with AI tools such as Claude, Asana, or Gong.

Responsibilities

  • Review Sales Orders and Customer Success Records, conduct Sales-to-Consulting handoff meetings, and lead client-facing kickoff meetings.
  • Define project scope, objectives, and deliverables.
  • Create and maintain detailed project schedules.
  • Lead and motivate multidisciplinary teams.
  • Manage scope changes and apply change management processes.
  • Develop and manage project budgets, review and distribute Time and Materials Reports, identify potential budget overruns, and recommend solutions.
  • Provide direction and support to the Project Team, prioritize tasks, and conduct planning sessions.
  • Lead weekly status meetings, capture meeting notes in real time, and provide status reports on budget, scope, and timeline.
  • Use the Professional Services Automation solution as a portal for communicating project information to clients.
  • Identify, analyze, and mitigate project risks and resolve issues.
  • Ensure the quality of project deliverables through testing and review processes.
  • Manage test case assignments, issue logs, and issue resolution in TestRail.
  • Manage stakeholder and customer expectations.

Benefits

  • Generous compensation and performance-based incentives.
  • Internal training.
  • Tuition reimbursement.
  • Comprehensive medical, vision, dental, and prescription drug coverage.
  • Life, legal, and supplementary insurance.
  • Virtual and in-person mental health counseling for individuals and families.
  • Commuter and parking benefits.
  • 401(k) retirement plan with matching contributions.
  • Employee stock purchase plan.
  • Paid time off.
  • On-site fitness center and/or reimbursed fitness center membership costs, depending on location.
  • Access to Employee Resource Groups.
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
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