Senior Associate, Technical Product Manager

HITT Contracting•Washington DC, DC

About The Position

HITT is seeking a Senior Associate, Product Manager to help build and operate its proprietary project software platform, which supports pricing, budgeting, financial management, and related business processes. This hands-on role is suited to an early-career product professional with strong technical fluency who wants to grow in product management. The position owns a defined product area and works day to day with a Business Analyst on requirements, testing, and delivery, while taking responsibility for platform releases and operations in collaboration with Engineering, DevOps, and System Integrator partners. The role partners with Product Leadership, business stakeholders, and field users to maintain a dependable, supportable, and continually improving platform through rapid, iterative Agile cycles. Its work must earn adoption across decentralized, high-velocity field environments, including jobsites, trailers, and offices. The specific platform components and features may evolve, but the role is responsible for understanding how the product is built and run, keeping it dependable for users, and helping the team ship improvements. The position reports to Product Leadership.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field; equivalent experience is considered.
At least 4 years of experience in product management, technical business analysis, software delivery, release management, QA, or DevOps/engineering.
Familiarity with the software delivery lifecycle, including CI/CD, cloud environments, and release and change management.
Experience with Agile delivery using a work-tracking tool such as Azure DevOps or Jira.
Demonstrated ability to own a backlog or workstream, prioritize competing needs, and follow through with minimal direction.
Strong written and verbal communication skills, including explaining technical issues to non-technical audiences and writing clear runbooks and release documentation.
Highly organized and detail-oriented, with the ability to manage multiple priorities and work effectively across business, technology, and System Integrator teams.

Responsibilities

Own the product backlog by writing user stories and acceptance criteria, prioritizing work by business value and user impact, and keeping work ready for delivery.
Partner with the Business Analyst, who leads discovery and requirements sessions, to translate business needs into a prioritized, delivery-ready backlog.
Support UAT planning, defect triage, and validation of fixes with the Business Analyst and Engineering.
Use usage data, defect trends, and user feedback to identify improvements and inform the product backlog.
Support user training and adoption; prepare sprint demos, release notes, and roadmap updates for Product Leadership.
Communicate status, risks, decisions, and trade-offs clearly to technical and non-technical audiences.
Contribute to product team standards, processes, and best practices, and stay current on platform capabilities and relevant industry practices.
Own the release calendar and promotion path across Dev, Test, UAT, Staging, and Production, including gate checklists, change-control approvals, and an audit trail appropriate for a financial system.
Run intake and triage for production issues and integration failures by logging and routing issues, tracking them to resolution, and reporting on trends.
Draft, maintain, and test runbooks for deployments, environment refreshes, secret rotation, and common integration-failure scenarios; support environment readiness and lower-environment refresh schedules.
Maintain the on-call roster and escalation paths with Engineering and delivery partners.
Support monitoring reviews of integration flows and follow up on reconciliation exceptions.
Report on cloud resource costs and flag anomalies.