Senior Associate, Payer Strategy & Ops
About The Position
As a Senior Associate on Headway's Payer Strategy & Ops team, you will be the operational and intelligence engine behind our payer commercial team – owning the production of our commercial KPI and competitive intelligence dashboards, the coordination of our commercial reporting cycle, and the enablement infrastructure powering our fast-moving payer partnerships org. This role is on the front line of rewiring mental healthcare in America. Reporting to the leader of Payer Commercial Strategy & Operations, you will work on critical strategic workstreams: the quarterly rate & competitor intelligence audit, the commercial reporting cycle, payer enablement documentation and knowledge management, and the operational backbone of our talent motion. You'll do this in one of the most AI-forward commercial teams in digital health – with the expectation that you direct the tools, question their output, and own every recommendation that carries your name.
Requirements
- 2–4 years in strategy / management consulting or a similar strategy & ops role where you owned complex analytical and operational problems end-to-end.
- Operationally excellent: manage a huge volume of moving pieces without dropping any.
- Fluent and skeptical use of AI tools: know what they're good at, where they fail, and never ship an output you haven't pressure-tested.
- Resourceful, scrappy, and leave no stone unturned.
Nice To Haves
- Healthcare experience.
Responsibilities
- Own the production of commercial KPI and competitive intelligence dashboards.
- Coordinate the commercial reporting cycle.
- Manage the enablement infrastructure powering the payer partnerships organization.
- Conduct the quarterly rate & competitor intelligence audit.
- Manage payer enablement documentation and knowledge management.
- Oversee the operational backbone of the talent motion.
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
