Senior Associate, Logistics - Office of the CEO

Global Citizen•New York, NY

4d•$30 - $33•Hybrid

About The Position

Global Citizen is seeking a highly organized, detail-oriented Senior Associate, Logistics to keep the CEO’s travel and daily operations running smoothly. The role combines complex domestic and international travel management—including traveling with the CEO, coordinating with local vendors, and ensuring seamless on-the-ground execution—with hands-on personal support, especially while traveling. The role also coordinates meeting materials and tracks action items, supports the general operations of the Office of the CEO, and may take on other tasks as time and logistics duties allow. This is a fast-paced, high-pressure role that regularly involves evening and weekend work due to travel and advance planning. The successful candidate is discreet, unflappable, proactive, and effective at anticipating needs and using their time well. The position requires travel as needed, potentially 50–60%, and flexible availability outside standard office hours. The candidate must be based in the New York City area and authorized to work in the United States. Global Citizen operates on a hybrid work model: three days a week (Tuesday through Thursday) in its New York City office and two days (Monday and Friday) telecommuting. Full-time, ongoing employees are eligible for the company’s benefits package.

Requirements

Willingness and ability to travel as needed, potentially up to 50–60%.
Flexible availability, including availability outside standard office hours.
Confidentiality, discretion, and trustworthiness.
Ability to think ahead and solve problems in real time.
Project-management skills, including meeting deadlines, preparing travel briefs, and managing databases.
Ability to anticipate needs and develop contingency plans well in advance.
Must be based in the New York City area.
Must be authorized for employment in the United States.
Ability to integrate AI tools into daily work to improve workflows, analyze information, or enhance communication.

Nice To Haves

Competency in more than one language.
Mature attitude and comfort working with high-level and public figures.

Responsibilities

Travel with and, when requested, travel ahead of the CEO, working with the Office of the CEO Executive Assistant to advance travel details.
Work with the Chief of Staff and Deputy Chief of Staff to plan upcoming-quarter travel and develop scenarios for longer-term travel and movements.
Plan trips, book travel, manage the travel experience, maintain the travel log, and prepare detailed itineraries for the CEO.
Coordinate on-the-ground logistics and liaise with local vendors, including security, accommodation, and transportation providers.
Maintain documentation of travel criteria and preferences, and keep a location-based vendor database covering hotels, restaurants, laundry, and cafes.
Serve as a real-time point of contact during trips, managing delays, changes, and contingencies.
Coordinate travel advances and logistics between the Office of the CEO, internal teams, and external partners.
Reconcile travel expenses and maintain accurate records for Finance.
Support Office of the CEO operations, including keeping vendor relationship information current in Salesforce, monthly financial reconciliation, and event production and press convenings.
Support event planning and execution with the Chief of Staff and Deputy Chief of Staff, including venue, catering, bar service, vendor coordination, setup, and breakdown.
Track event budgets, guest lists, and run-of-show details in partnership with the Chief of Staff and Deputy Chief of Staff.
Maintain an orderly, tidy, presentable workspace for the Office of the CEO team and CEO office, including organizing supplies and merchandise.
Learn all Executive Assistant duties and provide backfill during leave or illness, including managing the CEO’s schedule, proactively communicating scheduling needs, and maintaining the Office of the CEO project-management task list.
Run errands and complete assigned tasks such as dinner bookings, meal arrangements, and transportation arrangements.
Handle matters with complete confidentiality and discretion.