Senior Associate, Logistics - Office of the CEO

Global Citizen•New York, NY

2d•Hybrid

About The Position

Global Citizen is seeking a highly organized, detail-oriented Senior Associate, Logistics to support the CEO’s travel and daily operations, enabling the CEO to focus on the organization’s mission. The role combines complex domestic and international travel management—including traveling with or in advance of the CEO, coordinating local vendors, and overseeing on-the-ground execution—with hands-on personal support, particularly while traveling. It is a fast-paced, high-pressure position that regularly requires evening and weekend work for travel and advance planning. The successful candidate is discreet, composed, proactive, and effective at anticipating needs and using time well. The Senior Associate coordinates meeting materials and tracks action items, supports general operations in the Office of the CEO, and may take on other tasks as time and logistics duties allow. Travel may be required up to 50–60% of the time. The role requires flexible availability outside standard office hours and is based in the New York City area. Global Citizen uses a hybrid work model: three days (Tuesday through Thursday) in the NYC office and two days (Monday and Friday) telecommuting. The position is full-time and ongoing. Applicants must be authorized to work in the USA.

Requirements

Willingness and ability to travel as needed, up to 50–60%.
Flexible availability and willingness to work outside standard office hours; the role regularly involves evening and weekend work.
Confidentiality, discretion, and trustworthiness.
Ability to think ahead and solve problems in real time.
Project-management skills, including meeting deadlines, preparing travel briefs, and managing databases.
Ability to anticipate needs and prepare contingency plans well in advance.
Must be based in the New York City area.
Must be authorized for employment in the USA.
Ability and willingness to integrate AI tools into daily work.

Nice To Haves

Competency in more than one language.
A mature attitude and comfort working with high-level and public figures.

Responsibilities

Travel with, and in advance of, the CEO as requested, coordinating travel details with the Office of the CEO Executive Assistant.
Work with the Chief of Staff and Deputy Chief of Staff to plan travel and movement scenarios across upcoming quarters and longer periods.
Plan and book trips, manage travel details, and prepare detailed CEO itineraries.
Coordinate on-the-ground logistics and liaise with local vendors, including security, accommodation, and transport providers.
Maintain travel criteria and preference documentation and keep a location-based vendor database up to date.
Serve as a real-time point of contact during trips, managing delays, changes, and contingencies.
Liaise between the Office of the CEO, internal teams, and external partners regarding travel advance and logistics.
Reconcile travel expenses and maintain accurate finance records.
Support Office of the CEO operations, including maintaining current vendor relationship information in Salesforce, monthly financial reconciliation, and event production and press convenings.
Support the Chief of Staff and Deputy Chief of Staff with Office of the CEO events, coordinating venues, catering, bar service, vendors, setup, and breakdown.
Track event budgets, guest lists, and run-of-show details in partnership with the Chief of Staff and Deputy Chief of Staff.
Keep the Office of the CEO team’s working areas and CEO office orderly, including organizing supplies and merchandise and maintaining a presentable space for guests and partners.
Train on Executive Assistant duties and provide backfill as needed for paid time off or sick time, including managing the CEO’s schedule, communicating scheduling needs, and maintaining the Office of the CEO project-management task list.
Run errands and handle assigned tasks such as dinner bookings, meal arrangements, and transportation arrangements.
Handle matters with complete confidentiality and discretion.
Integrate AI tools into daily work to improve workflows, analyze information, or enhance communication in support of the organization’s mission.