Senior Associate, Digital Designer and Storyteller - C&O Associate Insight, Media and START Team (Hybrid)

Capital One • McLean, VA

34d • Hybrid

About The Position

At Capital One, we’re building a leading information-based technology company to be the bank of the future. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. In the Retail Bank, we want banking with Capital One to be simple, easy, and convenient from the moment a customer interacts with us, whether in-person, digitally or by phone. The Channels Experience and Strategy (CXS) team within Retail Bank is committed to building seamless, cross-channel experiences that earn customers’ trust and their confidence in Capital One. In partnership with the CXS Chief of Staff Team, the Associate Insight, Media and START (AIMS) Team provides simple, compelling, and engaging multimedia experiences to help associates feel supported, connected and included. Our aim is to inform and inspire associates in an authentic, on-brand and fun way. We’re seeking a Digital Storyteller and Designer to join our passionate, creative, and entrepreneurial team of communications and design professionals. As a Digital Designer and Storyteller on the AIMS team, you’ll support and partner with the CXS Chief of Staff Team to deliver rich multimedia experiences that emulate the amazing talent and culture of the CXS Team, while also inspiring associates on their quest to elevate the customer experience and chart the course for the future of customer experience and servicing. The ideal candidate is a master of their craft, a versatile designer and multimedia storyteller who is highly proficient technically and can create equally compelling and effective videos, graphics, logos, and web designs .

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 3 years of experience in video production using Adobe Premiere (including filming and editing)
• At least 3 years experience in Adobe Creative Cloud programs; including but not limited to Photoshop and Illustrator
• At least 1 year experience in web design using HTML and Javascript
• At least 1 year experience in UX/UI design
• At least 1 year of experience with Google Workspace

Nice To Haves

• Bachelor's in Communications, Video Production, Computer Science, Web Design, Graphic Design or related field
• 5+ years of work experience in web, logo, and graphic design
• 5+ years of work experience in video production and editing in Adobe Premiere
• 2+ years experience with GSuite
• 2+ years of experience in UI/UX design
• 1+ years of experience working in Adobe After Effects and Motion graphics
• 1+ years years of experience developing web pages in LumApps
• 1+ years years of experience formatting and laying out online articles
• 1+ years years of experience building designs/templates for Slides presentations
• 1+ years of experience working with Agile methodologies

Responsibilities

• Executing video production processes to ensure well-managed, high-quality, on-brand content
• Partnering with the business leaders and intent owners to establish video intent and storyline
• Writing creative briefs, scripts, storyboards
• Organizing and managing the production
• Filming or coordinating filming, and/or editing videos
• Partnering with the external film crews and editors
• Delivering graphic design solutions across various channels and platforms applying Capital One brand standards to ensure high-quality production value
• Email and newsletter design
• Article layout/design
• Logos and branded marks
• Slide templates/designs
• Infographics
• Designing, developing and maintaining intranet sites within Capital One’s design system and platform to ensure on-brand, and quality user experience
• Creating visual layouts for internal web pages, e.g. wireframes
• Building/coding web pages in LumApps, employing HTML and Javascript
• Managing updates/additions to web content
• Participating in and employing Agile practices, as well as good organization, time management and communication skills
• Collaborating with Well-Managed Process Owner on process improvement work by lending insights, support and feedback
• Building connections with the broader Retail Bank and enterprise-wide multimedia communities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED