Senior Associate, Client Engagement (1 year contract)

BrandActive•Toronto, ON

1d•CA$77,000 - CA$115,500•Hybrid

About The Position

BrandActive specializes in the financial analysis, strategy, and logistics of rebranding implementation and marketing and brand operations. Since 1998, BrandActive has scoped, budgeted, planned, and executed brand change for many of the world’s most valuable brands. Our services combine industry-leading analytics with a unique and proven methodology that provides the information clients need to make sound financial decisions, save time and money and operate more efficiently. Whether our clients are going through a one-time corporate rebrand or want to get the most out of the everyday management of their existing brand, we help them achieve more, spend less, and build a better brand. For BrandActive team members, our goal is to be an inclusive place where you are supported in becoming the best you can be, where together we build a strong and agile organization that not only sets the standard for excellence in our industry globally, but also exemplifies how to be a compassionate commercial endeavor that is built on trusting relationships and empowering the growth of every one of us. We are all committed to working together to achieve our North Star of a team of great people, doing great work and having a great time doing it! Under the guidance of a Manager or Senior Manager, the Senior Associate (1 year contract) is responsible for providing project management and consulting support on rebrand implementation projects. This role may involve leading small projects, key components of larger projects, as well as providing support across multiple projects. The Senior Associate is expected to manage project timelines, coordinate with clients and team members, and ensure deliverables meet the highest standards. BrandActive is going places – join us and help make it an even better place to work.

Requirements

Demonstrated commitment to life-long learning; post-secondary degree, diploma or certificate preferred.
Three to four years of relevant experience that includes project management and direct client engagement.
Demonstrated ability to take initiative and solve problems creatively.
Proven track record of regularly seeking feedback and integrating it into work practices.
Strong attention to detail with the ability to identify important details while maintaining focus on overall project goals.
Ability to quickly change direction and adapt to new challenges and priorities.
Excellent verbal and written communication skills, with the ability to manage client calls and requests independently.
An inclusive and supportive approach to working with colleagues and clients.
High level of comfort with technology, including proficiency in Outlook, Word, Excel, PowerPoint, and project management tools such as MS Project and SharePoint.

Nice To Haves

You might not tick every box, but if you meet most of the qualifications and are excited about the role, we’d love to hear from you. We value potential, curiosity, and a growth mindset.

Responsibilities

Support various phases of rebrand implementation projects.
Develop and maintain detailed project budgets, schedules, and updates using project management software.
Manage project deliverables and performance in line with approved project plans.
Track and review changes against the Statement of Work using change orders affecting proposed budgets, scope, and time.
Support and manage suppliers as required (e.g., RFI, RFP, regular follow-up, tracking tools).
Ensure all project participants understand project goals, assumptions, constraints, and deliverables by beginning with the end in mind and managing this process throughout each phase of work.
Produce cost estimates based on client data and established strategies.
Research relevant suppliers to determine their value in assisting with a client’s complete rebrand.
Develop and update deliverables based on data gathered to support project analysis.
Attend and host meetings with clients, maintaining records from internal and client-facing meetings, and communicate updates accordingly.
Take notes during stakeholder interviews and incorporate relevant information into project planning and analysis.
Contribute to internal initiatives that impact the client and/or team member experience.
Own your growth by setting and updating development goals, actively seeking feedback, and aligning your aspirations with business goals.
Contribute to internal initiatives that impact the client and/or team member experience such as our EDI Advisory Committee, Community Impact Committee, or our Social Committee.
Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities.
Demonstrate inclusive and supportive behavior, contributing to BrandActive’s core values of trust, agility, and growth, commitment to equity, diversity, and inclusion, (EDI), humanity, and wellbeing.

Benefits

Competitive compensation: $77,000-$115,500 CAD, plus commission. Total compensation depends on experience and skills and includes non-cash rewards.
Values led culture focused on humanity, trust, agility, and growth. Check out our Culture Statement.
Comprehensive health and dental coverage with no waiting period – your benefits start on day one.
Mental health resources such as an Employee Assistant Program (EAP) and access to the Headspace app.
Generous paid time off: 3 weeks of vacation, additional office closures, Flex Fridays, and extended long weekends throughout the summer.
Holistic wellbeing benefits, including a wellbeing allowance, flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays.
Parental leave benefits to support you and your family.
$2,000 annual professional and personal development support, including funding and time off for learning to support your growth.
Home office and communications reimbursement to help you work comfortably.
Charitable donation matching to support the causes that matter to you.
Flexible work options – Hybrid - with adaptable schedules.
Two annual town halls in Toronto, featuring engaging sessions and fun team activities.
Supportive leadership and career development, with ongoing coaching and feedback to help you grow and succeed, quarterly formal feedback, annual performance reviews and separate annual development meetings.
Work-from-anywhere flexibility, with the option to work abroad for up to four weeks (in eligible countries).