Senior Associate, Business Intelligence (Merchandising)

Walgreens•Deerfield, IL
•$65,000 - $113,750

About The Position

The Senior Associate, Business Intelligence (Merchandising) provides data, analysis, and recommendations to merchandising teams, stakeholders, and leadership to improve productivity and financial performance in store layouts, item selection, and merchandising strategies. The role leads the development of reporting tools, data processes, and analytical strategies for cross-functional partners, drawing on multiple data sources and industry practices to answer business questions. It presents insights in a visual, concise, understandable, and actionable way. The role performs operational work across the Customer Loyalty & Insights function, potentially involving vendor collaboration, pharmacy insights, customer insights, pricing and promotion, or consumer research. It supports planning and execution of initiatives, analyzes results and trends, monitors strategy alignment and performance, and recommends adjustments. It also tracks and communicates issues affecting key initiatives, anticipates roadblocks, collaborates across functions to improve processes, and advises on improvements within its area of expertise. The position may lead project work streams, help ensure initiatives are delivered on time and within budget, and participate in program and standards development. It builds relationships with internal and external partners, communicates with audiences at different levels, develops expertise in its area, and mentors or trains less-experienced team members.

Requirements

  • Bachelor’s degree and at least 1 year of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management, or business analysis; alternatively, a high school diploma/GED and at least 4 years of experience in one or more of those areas.
  • Experience with the MS Office Suite.
  • Experience prioritizing and organizing work, tracking details, and meeting deadlines across multiple projects with varying completion dates.
  • Experience analyzing and reporting data to identify issues, trends, or exceptions, drive improved results, and find solutions.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Willingness to travel up to 10% of the time for business purposes, within state and out of state.

Nice To Haves

  • MBA or master’s degree.
  • 3 years of experience in one or more of the following: space management, retail, procurement/purchasing, merchandising, data visualization, vendor relations, or retail marketing.
  • Experience with project management, including planning, organizing, and managing resources to achieve project goals and objectives.
  • Experience with Databricks, Tableau, Power BI, SQL, Python, data engineering, statistics, or AI/machine learning.

Responsibilities

  • Provide data, analysis, and recommendations to merchandising teams, stakeholders, and leadership to improve merchandising productivity and financial performance.
  • Lead the development of reporting tools, data processes, and analytical strategies for cross-functional partners.
  • Review data sources and apply analytical strategies and industry best practices to answer business questions.
  • Present data and insights in a visual, concise, understandable, and actionable manner.
  • Perform and develop operational activities across the Customer Loyalty & Insights function, potentially involving vendor collaboration, pharmacy insights, customer insights, pricing and promotion, or consumer research.
  • Develop and execute assigned plans and programs to enhance consumer awareness, market share, and support business initiatives.
  • Analyze results and trends, review strategy alignment with expected outcomes, and monitor strategies to recommend or implement adjustments.
  • Contribute to planning and implementation of activities, develop tactical plans, prepare related program budgets, and participate in developing programs and standards.
  • Identify and establish relationships with internal and external partners.
  • Track, summarize, and present problematic issues related to key initiatives to management.
  • Anticipate and prevent problems and roadblocks before they occur.
  • Collaborate and share information cross-functionally to improve workflow processes and operational efficiencies.
  • Advise on the area of responsibility, challenge current methods constructively, and identify improvements that support standards and deliver better results.
  • Design specifications for assigned initiatives when needed and participate in implementation, scheduling, and problem resolution.
  • Recommend process and operating-efficiency improvements; may act as a customer advocate.
  • Work on projects of varying sizes and potentially lead project work streams, ensuring initiatives meet business needs within budget and on time.
  • Communicate effectively and tailor communications to different audiences.
  • Build knowledge in the assigned area and work with internal and external resources to develop partner confidence and personal capability.
  • Mentor less-experienced team members and may teach or train work-team members.
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