Business Intelligence Associate

DTCC • Coppell, TX

4d • Hybrid

About The Position

The Business Intelligence Analyst is a core member of DTCC’s Enterprise Business Intelligence team within Enterprise Data Solutions. The role supports the end-to-end delivery and ongoing support of business intelligence solutions for internal stakeholder groups. Working with business stakeholders, BI team members, data engineers, technology partners, and subject-matter experts, the analyst translates business needs into governed, sustainable data and reporting solutions. Work spans requirements discovery, data analysis, solution design, testing, implementation, documentation, stakeholder enablement, and production support. The role operates within EBI’s evolving team model, combining stakeholder-aligned delivery with shared capabilities and consistent organizational standards. The successful candidate is collaborative and highly organized, can manage multiple priorities and communicate with business and technical audiences, and takes increasing ownership of BI deliverables throughout the solution lifecycle.

Requirements

• Minimum of 3 years of related experience in business analysis, data analysis, business intelligence, reporting, or a data-focused role.
• Experience gathering and documenting business requirements and translating them into data, reporting, analytics, or technology solutions.
• Hands-on experience with business intelligence and data visualization tools; Sigma, Power BI, or a comparable platform is preferred.
• Working knowledge of SQL and experience analyzing data from multiple sources.
• Experience supporting BI or reporting solutions through multiple delivery lifecycle stages, such as requirements, design, testing, implementation, enhancement, or production support.
• Bachelor’s degree or equivalent experience.
• Familiarity with emerging AI-enabled analytics, reporting, and natural-language technologies, including generative AI tools used to improve BI delivery and stakeholder outcomes.

Nice To Haves

• Knowledge of financial services operations and technology; experience in banking, capital markets, clearing, settlement, asset servicing, or related financial operations is a plus.
• Ability to organize work, manage priorities, and move assigned deliverables forward with appropriate guidance.
• Strong analytical and problem-solving skills, including the ability to clarify ambiguity and connect data findings to business needs.
• Strong written and verbal communication skills, including the ability to present analytical and technical information clearly to business audiences.
• Experience collaborating across business, operations, data, and technology teams and building productive stakeholder relationships.
• Detail-oriented approach to requirements, data validation, testing, documentation, and production support.
• Ability to work effectively across multiple initiatives and shifting priorities.

Responsibilities

• Build trusted relationships with business stakeholders and understand their objectives, operating processes, data needs, and reporting priorities.
• Elicit, analyze, document, and validate functional and non-functional requirements; translate business questions into use cases, user stories, acceptance criteria, data requirements, and delivery plans.
• Conduct data discovery and analysis to assess data availability, fitness for purpose, and governance; identify trends, patterns, exceptions, and actionable insights, and communicate findings to business and technical audiences.
• Support the design, development, testing, implementation, and enhancement of dashboards, reports, metrics, and other BI solutions with BI developers, data engineers, technology teams, and subject-matter experts.
• Coordinate stakeholder reviews, user acceptance testing, implementation readiness, solution adoption, and related communications throughout the delivery lifecycle.
• Provide production support for existing BI solutions, including issue analysis, stakeholder communication, resolution coordination, enhancement intake, and supporting documentation maintenance.
• Manage assigned deliverables across multiple initiatives and proactively identify and communicate priorities, risks, dependencies, decisions, and delivery barriers.
• Apply EBI standards and best practices for data analysis, visualization, documentation, governance, quality, accessibility, and solution support; participate in peer review and knowledge sharing.
• Support stakeholder enablement, data-fluency initiatives, and emerging AI-enabled business intelligence capabilities by helping users consume data, metrics, dashboards, and analytical insights effectively.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence.
• Flexible/hybrid work model with three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level