About The Position

The Senior Associate, Business Intelligence (Merchandising) provides data, analysis, and recommendations to merchandising teams, stakeholders, and leadership to maximize merchandising productivity and financial performance across store layouts, item selection, and merchandising strategies. The role leads the development of reporting tools, data processes, and analytical strategies for cross-functional partners. It reviews multiple data sources, applies analytical strategies and industry best practices to answer business questions, and presents insights in a clear, concise, visual, and actionable way. The position performs and develops operational activities across the Customer Loyalty & Insights function, potentially involving vendor collaboration, pharmacy insights, customer insights, pricing and promotion, or consumer research. It contributes to plans, programs, budgets, standards, partnerships, and tactical activities; monitors outcomes and recommends adjustments; and tracks and presents issues affecting key initiatives. The role collaborates across teams to improve processes and efficiencies, advises on its subject area, challenges existing methods, and may design and lead implementation of initiatives or project workstreams. It ensures projects meet schedules, budgets, and business needs, communicates to varied audiences, builds expertise and partner confidence, and may mentor or train less experienced team members.

Requirements

  • Bachelor’s degree and at least 1 year of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management, or business analysis; OR high school diploma/GED and at least 4 years of experience in one or more of those areas.
  • Experience with MS Office Suite.
  • Experience prioritizing, organizing, and tracking details and meeting deadlines across multiple projects with varying completion dates.
  • Experience analyzing and reporting data to identify issues, trends, or exceptions, drive improvement, and find solutions.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Willingness to travel up to 10% for business purposes, within and outside the state.

Nice To Haves

  • MBA or master’s degree.
  • 3 years of experience in one or more of the following: space management, retail, procurement/purchasing, merchandising, data visualization, vendor relations, or retail marketing.
  • Experience with project management, including planning, organizing, and managing resources to complete project goals and objectives.
  • Experience with tools and topics such as Databricks, Tableau, Power BI, SQL, Python, data engineering, statistics, or AI/machine learning.

Responsibilities

  • Provide data, analysis, and recommendations to merchandising teams, stakeholders, and leadership to improve merchandising productivity and financial performance.
  • Lead the development of reporting tools, data processes, and analytical strategies for cross-functional partners.
  • Review data sources and apply analytical strategies and industry best practices to answer business questions.
  • Present data and insights in a visual, understandable, concise, and actionable way.
  • Develop and execute plans and programs to enhance consumer awareness, market share, and support business initiatives.
  • Interpret analysis results and analyze trends; review alignment between functional strategies and expected outcomes.
  • Monitor strategies and recommend or implement adjustments.
  • Contribute to planning and implementing activities, develop tactical plans, prepare related budgets, and participate in developing standards.
  • Identify and establish relationships with internal and external partners.
  • Track, summarize, and present problematic issues affecting key initiatives, and anticipate and prevent problems and roadblocks.
  • Collaborate and share information cross-functionally to improve workflows and operational efficiencies.
  • Advise on the assigned area of responsibility and challenge current methods to identify improvements, support standards, and deliver better results.
  • Design specifications for assigned initiatives and may lead implementation; become involved as needed to meet schedules and resolve problems.
  • Identify opportunities and recommend improvements to processes and operating efficiencies.
  • Work on projects of varying size and may lead project workstreams; ensure initiatives are completed on time and within budget.
  • Tailor communications to different audiences and work with internal and external resources to build knowledge, partner confidence, and expertise.
  • Mentor less experienced team members and may teach or train work team members.
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