Senior Assistant Manager (CA) - 424 Fremont

Chedraui USA•Fremont, CA
•Onsite

About The Position

The Senior Assistant Manager (SAM) is a critical entry-level management role responsible for helping manage the store’s day-to-day activities. The SAM assigns work to, evaluates, and directly supervises store associates, except associates specifically assigned to the Store Manager. When the Store Manager is absent or delegates responsibility, the SAM performs the Store Manager’s duties and responsibilities. The position reports to the Store Manager. The SAM plans work within the appropriate labor matrix; uses operating reports to support effective operations; develops budget projections and works within store budgets; maintains merchandising, sanitation, inventory, and internal-control standards; and controls shrink. The role also motivates, selects, trains, and develops associates; addresses problems and follows through on solutions; leads efforts to maintain customer satisfaction; and communicates effectively with associates, other organizational groups, customers, and vendors. The SAM must be honest and reliable and reinforce the company values of Teamwork, Integrity, Accountability, Respect, and Growth.

Requirements

  • At least one of the following: an Associate’s Degree, a Bachelor’s Degree, a Retail Management Certificate (RMCP), or enrollment in one RMCP course.
  • Prior work experience in retail operations or equivalent work experience as determined by Company management.
  • Basic understanding of computer operations, marketing, finance, and human resources.
  • Ability to use e-mail, basic Excel, payroll, DSD, manager specials/price change programs, and handheld devices.
  • Honesty and reliability, and ability to reinforce the company values of Teamwork, Integrity, Accountability, Respect, and Growth.

Responsibilities

  • Plan and organize work so it is completed within the appropriate labor matrix.
  • Use P&L, RMIA, Labor, Bottom of Basket Scan (BOB), and other daily operating reports to maximize operational effectiveness.
  • Establish accurate budget projections and strive to operate within established store budgets.
  • Maintain full, properly merchandised displays throughout the store.
  • Comply with internal standards established through internal audit programs.
  • Control company assets in accordance with established shrink-control guidelines.
  • Maintain inventory at acceptable levels and monitor in-stock conditions.
  • Ensure sanitation standards are maintained at acceptable levels.
  • Motivate associates to perform assigned functions and achieve objectives.
  • Select and train associates, and develop them to perform effectively and productively.
  • Analyze problems, determine appropriate actions, and promptly implement solutions.
  • Lead the team in establishing and maintaining a high level of customer satisfaction.
  • Communicate effectively, verbally and in writing, with organizational groups, customers, and vendors.
  • Use e-mail, basic Excel, payroll, DSD, manager specials/price change programs, new software as implemented, and handheld devices.
  • Assign work to and evaluate store associates, with direct supervisory responsibility for associates not specifically assigned to the Store Manager.
  • Perform the Store Manager’s duties and responsibilities when the Store Manager is absent or delegates them.
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