The Senior Assistant Manager (SAM) is a critical entry-level management role responsible for helping manage the store’s day-to-day activities. The SAM assigns work to, evaluates, and directly supervises store associates, except associates specifically assigned to the Store Manager. When the Store Manager is absent or delegates responsibility, the SAM performs the Store Manager’s duties and responsibilities. The position reports to the Store Manager. The SAM plans work within the appropriate labor matrix; uses operating reports to support effective operations; develops budget projections and works within store budgets; maintains merchandising, sanitation, inventory, and internal-control standards; and controls shrink. The role also motivates, selects, trains, and develops associates; addresses problems and follows through on solutions; leads efforts to maintain customer satisfaction; and communicates effectively with associates, other organizational groups, customers, and vendors. The SAM must be honest and reliable and reinforce the company values of Teamwork, Integrity, Accountability, Respect, and Growth.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree