Senior Assistant Caseworker- DCFS Salt Lake Region (Tooele)

State of Utah • Tooele, UT

4d • Hybrid

About The Position

The Utah Division of Child & Family Services (DCFS) Metro office is seeking a highly motivated individual with professional work experience in an office setting to fill their Senior Assistant Caseworker, Office Support position. This clerical position serves as a resource to the professional child welfare social work staff by providing direct client services. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

Requirements

• A valid Utah driver's license is required.
• Skilled using Microsoft Word, Excel, and Adobe Pro to create and prepare documents.
• Communicates effectively, clearly, and concisely verbally and in writing.
• Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.
• Maintains strict confidentiality.
• Great public relation skills.
• Gives attention to small details for accuracy of information provided.
• Professional work experience in an office setting.

Nice To Haves

• Knowledge of google workspace applications preferred
• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS)
• Experience working in an office setting
• Experience working with the State's social welfare database system, SAFE
• Adobe Pro experience

Responsibilities

• Assisting in covering the reception area.
• Greeting and assisting walk-in clients.
• Preparing letters and/or documentation for courts and/or clients.
• Receiving incoming telephone calls and direct them to the appropriate staff member.
• Mailing certified mail to clients or sheriff; tracking in SAFE case system.
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Retrieving files for workers, AGs, supervisors, and audits.
• Assisting with 24-hour notifications and priors.
• Taking and transcribing minutes at meetings.
• Assisting with completing Medicaid applications.
• Processing payments, managing financial transactions, and handling other related financial tasks as assigned.
• Transporting clients and children.
• Supervising and monitoring visits.
• Taking notes and minutes and distributing minutes from Staff meetings and Team meetings.
• Answering phones.
• Greeting visitors and clients.
• Completing Clear Search requests for caseworkers.
• Helping to supervise visits.
• Transporting youth.
• Other duties as assigned.

Benefits

• Great health benefits
• Retirement plans
• Generous paid time off
• Balanced work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed