Senior Assistant Caseworker- DCFS Southwest Region (Richfield)

State of Utah Office of the Governor • Richfield, UT

1d • Onsite

About The Position

The Office of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Requirements

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE
• Adobe Pro, Google and Microsoft experience.
• Must have a current and valid Utah drivers license.

Responsibilities

• Serves as a clerical resource to professional child welfare social work staff by providing direct client and case related support services.
• Takes and distributes meeting minutes.
• Answers phones.
• Greets visitors and clients.
• Completes Clear Search requests.
• Assists with supervised visits.
• Transports youth and clients.
• Maintains files and records.
• Prepares court and client documentation.
• Processes financial transactions.
• Assists with additional office and case support functions as assigned.
• Assists in covering the reception area.
• Greets and assists walk-in clients.
• Receives incoming telephone calls and directs them to the appropriate staff member.
• Prepares letters and/or documentation for courts and/or clients.
• Mails certified mail to clients or sheriff; tracking in SAFE case system.
• Creates, maintains, scans, and/or archives files, reports, etc.
• Retrieves files for workers, AGs, supervisors, and audits.
• Assists with 24-hour notifications and priors.
• Maintains the upkeep of office equipment.
• Takes and transcribes minutes at meetings.
• Assists with completing Medicaid applications.
• Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned.
• Transportation of clients and children.
• Supervises and monitors visits.
• Other duties as assigned.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed