Full Time Senior Area Coordinator Food Production - Hershey's Chocolate World $20

The Hershey Company•Lower Swatara Township, PA

9d•Onsite

About The Position

Hershey's Chocolate World is the most popular brand experience in the world, attracting nearly four million guests annually to its location in Hershey, Pennsylvania. Guests visit to experience attractions, dine in the food court, and shop for souvenirs and treats. The exceptional customer service provided by the team is key to creating an amazing guest experience. This role is part of the Hershey Chocolate World team that brings the mission of creating extraordinary impressions through its people to life every day.

Requirements

The job requires walking/standing for 5 – 8 hours per shift
Must be able to Push/Pull/Lift/Carry 25-60 lbs
The job may require constant repetitive use of the hands/wrist/forearms which may include scooping ice cream for extended periods of time
Cleaning the work area will be required
Overhead lifting may be required
Bending/Stooping/Twisting will be required
Must have Food Safe Handler certification within 90 days of hire
Exceptional customer service skills
Ability to work in and contribute to a team
Basic math skills
Ability to react quickly to changing operational situations
At least 1 year of experience in high volume kitchen production setting is required

Nice To Haves

High school diploma or GED equivalent is preferred but not required
Experience serving alcohol is preferred but not required

Responsibilities

Demonstrates HCW’s guest service expectations and THC values
Monitors and supports to ensure efficiency and product execution in both the Kitchen and Bakery
Prepares the area appropriately for the expected business level
Ensures that product is displayed and served according to SOPs
Ensures food Preparation areas are in compliance with HACCP and food safety policies to ensure safe preparation and service of all food items
Support Food Service production through operational tasks including but not limited to; providing quality control of both savory and sweet products, consistency of production and product display/presentation, support supply management, and drive waste management initiatives
Ability to monitors cash handling according to HCW Cash Handling Policy
Ability to perform supervisor functions of the POS system
Task training of new employees
Demonstrate and ensure employees comply with HCW policies and procedures
Communicates and trains area employees as directed by management
Support inventory management within the Food and Beverage department
Support functions of Jolt Checklists, including but not limited to completing daily checklists, supporting follow up on checklists, and providing Jolt knowledge
Work in close partnership and collaboration with the Sr. Area Coordinator of Experience
Assist the Department Manager with departmentally specific duties and objectives when needed