Senior Applications Administrator

Colorado Springs Utilities•Colorado Springs, CO

7d•Hybrid

About The Position

The Business Applications team at Colorado Springs Utilities is seeking a Senior Applications Administrator to provide advanced, hands-on support for enterprise applications, including cloud and on-premises solutions. This role focuses on operational excellence by maintaining system stability, resolving complex production issues, and ensuring critical applications run reliably each day. You will work closely with infrastructure teams, database teams, vendors, and the Technical Lead as a key technical expert responsible for system health, performance, and availability. A hybrid Telework Schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office with 2 days remote/3 days on-site.

Requirements

A hands-on technical expert with server administration (Unix/Linux/Windows), scripting, and automation using tools such as PowerShell and Windows batch scripting to support enterprise infrastructure and operational processes
Proficiency with relational databases, query optimization, and enterprise data practices
Experience overseeing complex enterprise systems and influencing technical direction across multiple teams
Familiarity with cloud/on-prem architectures, middleware, scripting, and modern development practices
Demonstrated ability to seamlessly shift across multiple systems, priorities, and technologies, maintaining continuity and performance
Independent yet collaborative within a structured operational model
Detail-oriented, with a strong commitment to reliability, performance, and consistency
Clear communicator who can translate technical findings effectively
3–5+ years of experience in application or systems administration
Bachelor’s degree in IT, Computer Science, MIS, or equivalent experience
Experience supporting business-critical, high-availability systems
Prior participation in an on-call production environment
Strong grasp of troubleshooting, root cause analysis, and incident resolution

Nice To Haves

Background in utilities, regulated industries, or large enterprise environments
System Performance tuning (application, middleware, database)
Scripting/automation (Shell, Python, etc.)
Monitoring, alerting, and log analysis tools

Responsibilities

Provide advanced administration and operational support for on premise and cloud enterprise applications
Support critical utility specific applications
Troubleshoot and resolve complex issues; escalate strategically when needed
Participate in a 24x7 on-call rotation to ensure system continuity
Project technical execution - ensuring alignment, quality, risk mitigation, and scalability
Participate in planning and completing system upgrades, patching strategies, lifecycle management, and architecture evaluations
Conduct performance analysis and tuning; identify bottlenecks and partner on solutions
Investigating recurring issues and driving long-term stability improvements
Maintain system and operational procedural documentation
Follow established change, incident, and support processes while collaborating with peers

Benefits

Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave – 3 days per year
Paid Holidays – 12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness