Sr. Application Engineer

Allied Universal • Kennesaw, GA

23h

About The Position

Allied Universal is hiring a Senior Application Engineer to provide advanced expertise to installation and service teams and ensure seamless interoperability across complex security platforms and enterprise applications. The role drives high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics. It also leads application ecosystem integration, network infrastructure optimization, incident management, software lifecycle management, project governance, and training and mentorship.

Requirements

• High school diploma or equivalent.
• Product-specific certification(s) for access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar.
• At least three years of experience programming and troubleshooting access control and video systems.
• Advanced knowledge of leading security system and equipment providers, with experience working with enterprise-level clients or large projects.
• High-level decision-making and complex problem-solving ability to develop innovative solutions aligned with organizational strategy.
• Advanced proficiency with the MS Office Suite, including Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
• Expert ability to interpret, evaluate, and apply advanced technical documentation to ensure systems and solutions meet enterprise and client requirements.
• Exceptional oral and written communication skills, including the ability to communicate with internal and external stakeholders.
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams, and client organizations.

Nice To Haves

• Bachelor's degree in computer science, engineering, or a related field.

Responsibilities

• Lead the design and integration of complex application ecosystems to ensure interoperability across platforms and security systems.
• Design and optimize LAN/WLAN network infrastructure to support application connectivity and scalability.
• Lead advanced diagnostics and root-cause analysis to resolve critical system and software issues.
• Partner with cross-functional teams and stakeholders to align application deployments with business objectives and technical standards.
• Oversee software lifecycle management, including configuration, updates, and licensing compliance.
• Escalate and manage high-impact incidents and recommend strategies to minimize operational risk.
• Develop and enforce project governance, including resource allocation, timelines, and adherence to best practices.
• Deliver executive-level training and mentorship to support application adoption and ongoing skill development.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED