Senior Application Engineer

Rain Bird Corporation•Tucson, AZ

17h

About The Position

The Senior Application Engineer for Pumps & Filtration directly supports field sales efforts to sell standard and custom Rain Bird pump stations. The primary responsibility is responding promptly to requests for product information and quotations. Success depends on uncovering customer needs and providing appropriate solutions. The role collaborates closely with Plant Manufacturing, Engineering, Materials, Production, and Service personnel, as well as Rain Bird regional Golf and Landscape SBU sales teams, to deliver a high level of customer service to internal and external customers.

Requirements

Bachelor’s degree; an engineering, business, or technical degree is preferred.
Advanced experience with electro-mechanical rotating equipment, stated as 5–8 years or more.
Ability to learn and use CRM software.
Strong written and oral interpersonal and communication skills.
Ability to work under pressure in a fast-paced environment.
Exceptional attention to detail.
Positive mental attitude and ability to positively influence others.
Strong analytical skills.
Ability to travel as required, up to 8–10%, to support technical needs and relationships.
Excellent work ethic.
High degree of organization.

Nice To Haves

Advanced degree.
Irrigation industry experience and understanding of distribution models.
Advanced ability with Microsoft Office software, including AI.
CRM programming or configuration abilities.

Responsibilities

Contribute as a senior member of the Applications Engineering Team and provide instruction on highly complex systems to Associate Application Engineers and Application Engineers as needed.
Monitor incoming inquiries and prioritize responses within 24 hours of receipt.
Communicate proactively by email and phone with direct and distributor sales personnel and specifiers to ensure timely, professional service.
Collect the information needed to prepare accurate proposals for new pump station opportunities.
Create detailed sales proposals within a defined service-level agreement.
Create full submittal packages to support consultant needs.
Track and manage sales through the entire sales cycle.
Process orders accurately based on quotations and customer needs.
Provide relationship management and technical assistance to designers, consultants, and contractors.
Assist with the development, maintenance, and training of pump quote tools and sales tools.
Maintain and strengthen relationships with Golf and Landscape salespeople.