Senior Application Engineer (REMOTE or HYBRID TO MA)

The Hanover Insurance Group•Worcester, MA

1d•Hybrid

About The Position

The Hanover's Information Technology department is seeking a Senior Application Engineer with Pega experience to join their growing team. This role can be based at their Worcester, MA Corporate Headquarters or be a remote work employee. The successful candidate will support projects focused on Pega Constellation implementations, providing technology-enabled solutions to address complex business problems. They will apply PEGA technical knowledge, capabilities, and development skills to design and build efficient PEGA solutions to enable business strategies. This role involves working closely with other information technologists to produce high-quality, IT-enabled applications, products, and services. The Senior Application Engineer will be responsible for the overall technical implementation of applications and will frequently interact with internal and external partners, as well as onshore and offshore staff. This is a Full-time, Exempt role.

Requirements

Bachelor’s Degree or higher in Computer Science or Computer Engineering with 7+ years of experience with application development.
Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen).
5+ years of experience developing web-based Java/J2EE applications.
Strong understanding of Object-Oriented design and methodologies.
JavaScript, AngularJS, AJAX, JQuery, CSS and HTML5.
Experience with Pega. Constellation , Constellation SDKs, Custom Component development.
Experience with devops tools.
Experience with Azure.
Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Experience building complex software systems that have been successfully delivered to customers.
Ability to analyze and creatively solve complex problems.
Ability to effectively prioritize, lead, and execute tasks in a high-pressure environment.
Flexible working under changing and different work settings.
Excellent communication, organizational, and interpersonal skills.
Initiative, adaptive, and willingness to learn.
Understands how to tactfully communicate difficult/sensitive information.
Ability to elicit cooperation from a variety of sources.
Ability to juggle multiple projects/customers simultaneously.
Versatile; comfortable performing a variety of roles and tasks within the company.
Strong written and oral communication skills to a variety of audiences at different levels and with different backgrounds.
Thrives on learning and learns quickly. Dedicated to self-improvement and professional development. Take advantage of various resources to self-educate.

Nice To Haves

Industry Certifications like pega CLSA is a plus.
Bonus points for AKS.

Responsibilities

Interpret simple to complex technical designs and creates the technical specifications or oversees the creation of the technical specifications.
Develop, maintains, troubleshoots, enhances and documents components.
Assist Project Manager in project coordination.
Provide technical direction for the development team.
Create and coordinate the developer tasks and revises as appropriate to meet changing needs and requirements.
Be responsible for managing technical risks throughout the project.
Communicate and enforce coding standards.
Promotes code and supports setup of multiple test environments.
Perform code reviews and mentors junior developers.
Manage technical resources within budget and project schedule.
Work with technical leadership to perform evaluations and feasibility reviews of creative concepts and technology solutions.
Proactively work with resource managers to ensure that appropriate staffing resources are assigned, put in place and effectively utilized at the appropriate time.
Work closely with quality assurance resources to create test plans and ensure that issues are properly assigned, fixed, and regressed.
Define and disseminates technology best practices.
Seek opportunities to increase customer satisfaction and deepen client relationships.
Keep project managers well informed of status of development effort.
Easily recognizes system deficiencies and implements effective solutions.
Drive Collaboration between project team members, including external and offshore resources, during development process.
Contribute to technical approach and design.
Stay current and builds in-depth knowledge of at least one or more programming language, systems application, and related development tools.
Provide subject matter expertise to individuals and projects.
Troubleshoot problems across domains and integration points.
Drive process improvements efforts.
Coordinate, compose, and deliver training for Software delivery resources.
Foster and encourage an environment that practices calculated risk taking.
Self-development and ownership.
Build knowledge of P&C concepts and Hanover application systems.
Takes necessary measures to avoid centralization of knowledge.