Senior Analyst - Chassis Management

EDRAY•Charlotte, NC

11d

About The Position

EDRAY is seeking a highly organized, detail-oriented Senior Analyst for its Chassis Management team. The role supports the daily operations and strategic management of customer chassis fleets, serving as a liaison among drayage carriers, Maintenance and Repair (M&R) vendors, chassis providers, customers, and internal teams. The position focuses on accurate tracking, compliance, and optimal utilization of chassis assets across customer networks. The Senior Analyst regularly communicates with customer stakeholders, including leadership, and leads discussions and presentations that provide clear, actionable operational insights. The role begins with managing chassis programs for new customers and may evolve to include other equipment management, such as sensors. The successful candidate has a supply chain or logistics operations background and is comfortable in a fast-paced, client-facing environment. The work environment is usually moderately noisy. The role involves moderate concentration and decision-making complexity, prolonged mental effort with limited opportunity for breaks, and average decision-making time pressure.

Requirements

Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field, or equivalent experience.
1–3 years of experience in logistics, transportation, or fleet/equipment management.
Strong verbal and written communication skills, including experience engaging external stakeholders and leading professional discussions with customers or partners.
High attention to detail and organizational skills, especially in compliance and documentation tracking.
Proficiency in Excel and comfort working with operational platforms and internal systems.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience in a customer-facing or stakeholder-facing role within supply chain or logistics.
Experience working with drayage carriers, chassis providers, or M&R vendors.
Familiarity with FMCSA and BIT inspection requirements.
Prior experience coordinating equipment maintenance, tracking, or compliance efforts.

Responsibilities

Communicate daily with drayage carriers and other stakeholders, building strong working relationships and maintaining clear, professional communication.
Engage customer stakeholders, including leadership teams, to provide updates, address concerns, and align on operational performance.
Lead weekly calls with customers and drayage carriers to review operational updates, resolve issues, and align on priorities.
Ensure drayage carrier compliance with chassis utilization expectations and service agreements.
Monitor the balance between chassis and container allocation among dray carriers on a weekly, monthly, and quarterly basis.
Manage chassis reassignment communications among dray carriers and coordinate repositioning when necessary.
Communicate network changes to chassis providers accurately and promptly.
Act as a liaison between external parties and internal Technology/Systems teams, escalating issues through appropriate channels.
Confirm chassis locations as needed.
Audit chassis damage occurrences and record responsible parties in the internal platform.
Coordinate M&R vendors and drivers when damage or service needs arise.
Ensure damage documentation is received for each occurrence and attached to the corresponding chassis in the internal platform.
Coordinate FMCSA and BIT inspection scheduling and ensure timelines and regulatory standards are met.
Monitor FMCSA and BIT inspection status for applicable chassis units.
Notify M&R vendors and drayage carriers of upcoming inspections.
Ensure inspection documentation is collected and attached to the corresponding chassis profile in the internal platform.
Perform other job-related duties as assigned.