Senior Analyst, TSG Product Management
About The Position
The Senior Analyst, TSG Product Management plays a critical role within a key performance management product at Bain. This role translates customer needs and feedback into an actionable backlog and then partners with the technical and design teams in an agile environment to ensure successful implementation. You’ll join our Technology Services Group team in Boston. This team supports Bain’s global business through technology products and services that help our teams work more effectively and deliver impact for clients. You’ll collaborate with colleagues across functions, geographies, and seniority levels, partnering closely with product owners, product designers, engineering teams, senior stakeholders, Legal, Risk, and other technology teams.
Requirements
- 3-5+ years of experience in working in a corporate environment with responsibilities that require coordinating across teams and managing varied priorities
- Investigating issues in software products or workflows, identifying patterns and root causes, and shaping clear recommendations
- Gathering or interpreting user needs and contributing to requirements or enhancement discussions
- Proficient with agile methodologies
- Excellent communication and interpersonal skills, with a focus on understanding and addressing customer needs
- Skilled in defining, documenting, and validating requirements, including breaking larger items into manageable components
- Effective collaborator and thought partner, able to work with peers to develop strong solutions
Nice To Haves
- Willingness to travel if needed
Responsibilities
- Understand key business objectives and strategy of the product from leadership
- Elicits requirements for enhancement requests/new functionality, working with users to find elegant solutions to meet their needs while balancing technical realities
- Identify, track and analyze key metrics, distilling to critical insights and actionable findings
- Drives appropriate pilots, customer communication & training as needed
- Actively participates in appropriate Agile ceremonies for this product
- Transform requirements into appropriate user stories at the right level of detail for the team with supporting materials like process flow diagrams as needed
- Works with technical teams and vendors to continuously optimize for Bain experience, taking new features and use cases into account
- Acts as a resource for agile team, answering questions, testing the latest work, and providing input into work in progress
- Develops, maintains, and demonstrates domain knowledge including both internal (Bain) and external (market) trends
Benefits
- Annual discretionary performance bonus
- 401(k) plan with an annual employer contribution based on years of service
- Bain pays 100% individual employee premiums for medical, dental and vision programs
- Generous paid time off, including parental leave, sick leave and paid holidays
- Fully vested 401(k) company contribution
- Paid Life and Long-Term Disability insurance
- Annual fitness reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
