Senior Analyst, Strategy & Operations

EAB • Richmond, VA

5d • Hybrid

About The Position

The Commercial Analytics team enables EAB to take a highly data-driven approach to managing the business. Our customers are our peers – from account managers to the CEO – and our objective is to provide them with the insights and analysis that inform their decisions and help guide firm strategy to maximize revenue. As a Senior Analyst, you will act as a key partner to the sales and account management leadership team by providing visibility into the department’s performance. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data & analytics platforms, and build a comprehensive understanding of our organization. Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service. Our current opportunity is based in Washington, D.C. or Richmond, VA., and requires regular in-person presence in the office, generally at least one day per week. This position is posted at both the Analyst and Senior Analyst levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.

Requirements

• Bachelor’s degree, ideally in an analytical/quantitative field (e.g. economics, statistics, business, etc.)
• Minimum 3-4+ years of work experience in an analytical or operational capacity
• Experience using Microsoft Excel and/or SQL to query and analyze business data
• Ability to effectively communicate technical concepts and insights from data
• Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders
• Ability to organize ambiguous work, identify missing information, and establish an effective plan without waiting for step-by-step direction
• Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

Nice To Haves

• Experience synthesizing complex data and communicating the most important conclusions clearly to nontechnical stakeholders, including executives
• Demonstrated ownership of a multi-step project, analysis, or operational process from initial definition through final delivery.
• Experience with Salesforce or other customer relationship management (CRM) systems
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

• Forecasting commercial performance in order to set expectations for the executive team
• Owning recurring reporting, meetings, and deliverables for assigned commercial leadership teams
• Maintaining the integrity and reliability of underlying data and infrastructure, including proactively identifying and resolving data quality issues and improving processes to support accurate, scalable reporting and analysis
• Analyzing specific business problems or new initiatives, and synthesizing analyses into concise conclustions, recommendations, and stakeholder communications
• Translating ambiguous business requests into structured work plans that define the question, required inputs, analytical approach, milestones, risks, and final deliverables
• Collaborating with commercial leadership to understand pressing business needs and act as a strategic thought partner to address those needs
• Using SQL to transform and clean data for the purpose of downstream analysis
• Creating reports, dashboards, and data visualizations in Excel to generate actionable insight
• Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback

Benefits

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level