Analyst, Strategy & Operations

EAB•Richmond, VA

5d•Hybrid

About The Position

The Commercial Analytics team enables EAB to take a highly data-driven approach to managing the business. Our customers are our peers – from account managers to the CEO – and our objective is to provide them with the insights and analysis that inform their decisions and help guide firm strategy to maximize revenue. As an Analyst, you will act as a key partner to the sales and account management leadership team by providing visibility into the department’s performance. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data & analytics platforms, and build a comprehensive understanding of our organization. Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service. Our current opportunity is based in Washington, D.C. or Richmond, VA., and requires regular in-person presence in the office, generally at least one day per week. This position is posted at both the Analyst and Senior Analyst levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.

Requirements

Bachelor’s degree, ideally in an analytical/quantitative field (e.g. economics, statistics, business, etc.)
Minimum 2+ years of work experience in an analytical or operational capacity
Experience using Microsoft Excel and/or SQL to query and analyze business data
Ability to effectively communicate technical concepts and insights from data
Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders
Ability to organize ambiguous work, identify missing information, and establish an effective plan without waiting for step-by-step direction
Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

Nice To Haves

Experience synthesizing complex data and communicating the most important conclusions clearly to nontechnical stakeholders, including executives
Demonstrated ownership of a multi-step project, analysis, or operational process from initial definition through final delivery.
Experience with Salesforce or other customer relationship management (CRM) systems
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Forecasting commercial performance in order to set expectations for the executive team
Owning recurring reporting, meetings, and deliverables for assigned commercial leadership teams
Maintaining the integrity and reliability of underlying data and infrastructure, including proactively identifying and resolving data quality issues and improving processes to support accurate, scalable reporting and analysis
Analyzing specific business problems or new initiatives, and synthesizing analyses into concise conclusions, recommendations, and stakeholder communications
Translating ambiguous business requests into structured work plans that define the question, required inputs, analytical approach, milestones, risks, and final deliverable
Collaborating with commercial leadership to understand pressing business needs and act as a strategic thought partner to address those needs
Using SQL to transform and clean data for the purpose of downstream analysis
Creating reports, dashboards, and data visualizations in Excel to generate actionable insight
Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities