Senior Analyst, Product Management

Walgreens•Deerfield, IL

About The Position

The Senior Analyst, Product Management supports the Product and IT organization in meeting business objectives by gathering and creating functional requirements and use cases for business initiatives. The role works with cross-functional teams to analyze business and user needs, document requirements, and translate them into solutions. It requires strong analytical skills, attention to detail, and the ability to turn high-level requirements into actionable work across teams.

Requirements

Bachelor’s degree and at least 3 years of experience with business analysis and/or reporting data, or a High School Diploma/GED and at least 6 years of experience with business analysis and reporting data.
Experience gathering business requirements, such as product search/browse, registration, and checkout, in a consumer-facing digital business environment.
At least 3 years of experience analyzing and reporting data to identify issues, trends, or exceptions and drive improved results.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Experience building and maintaining relationships within a team.
Willingness to travel up to 10% of the time for business purposes, within state and out of state.

Nice To Haves

Bachelor’s degree in business or information system.
Experience in digital health or the pharmaceutical/healthcare industry.
Analysis skills with structured and non-structured data.
Experience with data visualization tools.
Experience with AI technologies in emerging spaces.

Responsibilities

Plan and direct the analysis and gathering of functional requirements used in design, such as use cases and process flows, based on business requirements documents.
Work with cross-functional teams to analyze business and functional requirements and ensure they are discovered and addressed as use cases.
Schedule and conduct stakeholder requirements-gathering sessions and coordinate reviews and signoff of deliverables.
Provide status reports and contribute to work-plan updates.
Interpret, synthesize, and translate business requirements throughout the development lifecycle.
Recommend solutions to business-unit issues and opportunities to add value and streamline processes.
Support existing functionality and systems that require maintenance and support.
Work with Business, IT, Program, and Design teams to facilitate discussions.
Assist in developing User Acceptance Test (UAT) scripts and work with business users to conduct UAT.
Contribute to creating training and communication documentation.
Conduct training on new features and enhancements as needed.
Conduct demonstrations before and after implementation to confirm that requestors’ and stakeholders’ needs are addressed.
Attend training and educational opportunities to support employee growth and advancement.
Gather customer, research, and industry feedback; analyze data and propose actionable items based on the information.