Senior Analyst, Product Management

Walgreens•Deerfield, IL
•$65,000 - $113,750

About The Position

The Senior Analyst, Product Management supports the Product and IT organization in meeting business objectives by gathering and creating functional requirements and use cases for business initiatives. The role works with cross-functional teams to analyze business and user needs, document requirements, and translate them into solutions. It requires strong analytical skills, attention to detail, and the ability to turn high-level requirements into actionable work. The Senior Analyst plans and directs requirements analysis, facilitates stakeholder sessions and reviews, interprets business requirements throughout the development lifecycle, and recommends solutions to business issues and process needs. The role also supports existing functionality and systems, assists with user acceptance testing, prepares training and communications materials, conducts training and demonstrations, and analyzes customer, research, and industry feedback.

Requirements

  • Bachelor’s degree and at least 3 years of experience with business analysis and/or reporting data, or a High School Diploma/GED and at least 6 years of experience with business analysis and reporting data.
  • Experience gathering business requirements, such as product search/browse, registration, and checkout, in a consumer-facing digital business environment.
  • At least 3 years of experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement of results.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience building and maintaining relationships within a team.
  • Willingness to travel up to 10% of the time for business purposes, within state and out of state.

Nice To Haves

  • Bachelor’s degree in business or information system.
  • Experience in digital health or the pharmaceutical/healthcare industry.
  • Analysis skills with structured and non-structured data.
  • Experience with data visualization tools.
  • Experience with AI technologies in emerging spaces.

Responsibilities

  • Plan and direct analysis and gathering of functional requirements used in design, including use cases and process flows, based on business requirements documents.
  • Work with cross-functional teams to analyze business and functional requirements and ensure they are addressed as use cases.
  • Schedule and conduct requirements-gathering sessions with stakeholders and coordinate review and signoff of deliverables.
  • Provide status reports and contribute to work plan updates.
  • Interpret, synthesize, and translate business requirements throughout the development lifecycle.
  • Recommend solutions to business-unit issues, add value, and streamline processes.
  • Support existing functionality and systems requiring maintenance and support.
  • Work with Business, IT, Program, and Design teams to facilitate discussions.
  • Assist in developing User Acceptance Test (UAT) scripts and work with business users to conduct UAT.
  • Contribute to training and communication documentation, conduct training on new features and enhancements, and demonstrate features before and after implementation.
  • Attend training and educational opportunities to support employee growth and advancement.
  • Gather customer, research, and industry feedback, analyze data, and propose actionable items.
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