Senior Consulting Analyst, Order to Cash

Clearsulting•Cleveland, OH

11d•Hybrid

About The Position

Clearsulting is seeking a Senior Analyst, Order to Cash to drive end-to-end Order-to-Cash (O2C) technology implementations. This role involves supporting all phases of delivery, from assessment and design to configuration, testing, training, cutover, and hypercare. The analyst will partner with cross-functional teams and client stakeholders to design, optimize, and implement O2C technology solutions across the full value chain, including Customer Master Data, Credit & Risk Management, Billing & Invoicing, Revenue Recognition, Collections, Cash Application, Dispute Management, Sales Adjustments, and Cash & Revenue Forecasting. The position requires translating complex business requirements into scalable, technology-enabled solutions, owning and executing key project workstreams, and leading client-facing workshops. The role also involves diagnosing operational and technology challenges, developing expertise in O2C technology, producing high-quality deliverables, and coaching junior team members.

Requirements

Bachelor’s or Master’s degree in a business-related field such as business, finance, accounting, economics, computer science, data analytics, math, data science, or a related discipline
3–5+ years of experience in O2C consulting at a large consulting firm or relevant industry experience executing O2C activities
Strong project management experience, including workplan development, milestone tracking, risk management, change management, and status reporting
Excellent written and verbal communication skills, with the ability to present complex business concepts clearly to executive audiences
Strong organizational skills with the ability to manage competing priorities effectively
Demonstrated leadership skills and executive presence
A collaborative, team-oriented mindset

Nice To Haves

Experience contributing to or leading practice growth initiatives tied to revenue and margin targets
Deep familiarity with O2C technology platforms and enablement strategies
Proven ability to build strong client relationships and foster long-term partnerships
Commitment to strengthening company culture by building meaningful relationships and consistently demonstrating Clearsulting’s Core Values

Responsibilities

Drive end-to-end Order-to-Cash (O2C) technology implementations, supporting all phases of delivery including current-state assessment, future-state design, configuration/build, testing, training, cutover, and hypercare.
Partner with cross-functional project teams and client stakeholders to design, optimize, and implement O2C technology solutions across the full value chain, including: Customer Master Data, Credit & Risk Management, Billing & Invoicing, Revenue Recognition, Collections, Cash Application, Dispute Management, Sales Adjustments, Cash & Revenue Forecasting.
Translate complex business requirements into scalable, technology-enabled solutions, ensuring alignment with client objectives, leading practices, and system capabilities.
Own and execute key project workstreams, including workplan development, milestone tracking, issue and risk management, and status reporting, while maintaining alignment to scope, timeline, and quality expectations.
Lead and actively contribute to client-facing workshops and working sessions, facilitating discussions, documenting outcomes, and driving decisions across business and technology stakeholders.
Diagnose operational and technology challenges across the O2C lifecycle, leveraging data, benchmarks, and KPIs to identify root causes and recommend pragmatic, value-driven improvements.
Develop expertise as a subject matter specialist in O2C technology implementations, staying current on emerging tools, enablement strategies, and industry best practices.
Produce high-quality, client-ready deliverables, demonstrating strong attention to detail, structured problem-solving, and consistent follow-through.
Coach, mentor, and support the development of junior team members, contributing to a high-performing, collaborative team environment and the long-term growth of the O2C practice.