Senior Analyst, Operations (Central Region)

Caesars Entertainment•St. Louis, MO

About The Position

The Senior Analyst, Operations supports Caesars Entertainment’s Enterprise Analytics department by providing analytical support, delivering insights that drive profit, and partnering with operational areas including Gaming, Marketing, VIP Casino Marketing and Operations, and Hospitality (Hotel, Food & Beverage, Retail, and Conventions). The role contributes to team leadership by mentoring, training, and guiding junior analysts. The Senior Analyst works with senior leaders to develop analytical requests, uncover business opportunities, and deliver rigorous analyses and actionable recommendations. The role develops reporting and presentation materials for senior management, contributes to strategic projects, leads projects involving other Analytics team members, and supports improvements to analytics processes and reporting. It uses tools such as SQL, R, Tableau, Google BigQuery, and Python, alongside Microsoft Excel and PowerPoint.

Requirements

Bachelor’s degree from an accredited four-year college.
At least 2 years of professional work experience or equivalent experience.
Demonstrated business acumen for the casino industry and ability to articulate fundamental drivers of business performance.
Advanced skills in querying, analyzing, and visualizing large datasets.
Proficiency in SQL and experience with Microsoft Excel and PowerPoint.
Strength in critical thinking, problem solving, and written and verbal communication, including the ability to explain complex information and analyses to varied audiences.
Intellectual curiosity and willingness to quickly learn relevant database applications and software.
Ability to interact effectively with and influence key stakeholders, manage multiple projects, meet deadlines, and consistently deliver accurate, high-quality work.
Ability to work effectively in a team-oriented environment.
Ability to uphold and demonstrate the highest level of integrity.

Nice To Haves

Proficiency in one or more of R, VBA, SAS, or Python.
Experience working with Google BigQuery.
Bachelor’s degree from a top-tier program in Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science.
Graduate degree in Business, Economics, Mathematics/Statistics, Hotel Management, or an equivalent technical field.
Experience applying statistical analysis and test/control methods to the casino business.
Hyperion experience.
Prior gaming or hospitality industry experience and experience in analytics.

Responsibilities

Interact with senior leaders to develop and refine analysis requests; identify business opportunities and pursue them through analytics and creative solutions in consultation with team leadership.
Conduct objective, rigorous analytics to improve profitability, operational processes, and customer service, including evaluating revenue growth, resource optimization, investment mix, competitive dynamics, customer behavior, and pricing.
Distill large datasets into actionable insights and recommendations that guide decisions and strategies.
Develop presentation materials for senior management and communicate findings clearly and compellingly in verbal and written formats.
Assist Analyst I and II team members in structuring and executing analytics and developing presentation materials.
Participate in discussions with senior clients and help drive the development, implementation, and evaluation of strategic projects.
Develop and support reporting for operating departments to give senior leaders visibility into trends and business performance drivers.
Use technology such as SQL, R, Tableau, Google BigQuery, and Python to develop analytics and reporting tools, and help integrate new technologies and tools into departmental processes.
Propose and implement improvements that increase process and reporting efficiency.
Lead projects requiring input from other Analytics team members and contribute to cross-Analytics team projects.
Train, onboard, and develop junior analysts in technical skills, tools, and processes.