Senior Analyst, Operations (Central Region)

Caesars Entertainment•St Louis, MO

About The Position

The Senior Analyst supports Caesars Entertainment’s Enterprise Analytics department by providing analytical support, delivering insights that drive profit, and partnering with operational areas including Gaming, Marketing, VIP Casino Marketing and Operations, and Hospitality (Hotel, Food & Beverage, Retail, and Conventions). The role also contributes to team leadership by mentoring, training, and guiding junior analysts. The Senior Analyst works with senior leaders and clients to shape analytical requests, identify business opportunities, conduct rigorous analysis, and translate large datasets into actionable recommendations. The role develops reporting and presentation materials for senior management, supports strategic projects and operating departments, improves analytical processes, and uses technologies such as SQL, R, Tableau, Google BigQuery, and Python. The position also helps develop junior analysts and leads projects involving other Analytics team members.

Requirements

  • Bachelor’s degree from an accredited four-year college.
  • At least 2 years of professional work experience or equivalent experience.
  • Demonstrated business acumen for the casino industry and ability to articulate fundamental drivers of business performance.
  • Advanced skills in querying, analyzing, and visualizing large datasets.
  • Proficiency in SQL and experience with Google BigQuery.
  • Experience with Microsoft Excel and PowerPoint.
  • Strong critical-thinking, problem-solving, written communication, and verbal communication skills.
  • Ability to explain complex information and analyses to varied audiences.
  • Intellectual curiosity and willingness to learn relevant database applications and software quickly.
  • Ability to interact effectively with and influence key stakeholders, manage multiple projects simultaneously, meet deadlines, and consistently deliver accurate, high-quality work.
  • Ability to work effectively in a team-oriented environment.
  • Ability to uphold and demonstrate the highest level of integrity.

Nice To Haves

  • Bachelor’s degree from a top-tier program in Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science.
  • Graduate degree in Business, Economics, Mathematics/Statistics, Hotel Management, or an equivalent technical field.
  • Experience applying statistical analysis and test/control methods to the casino business.
  • Hyperion experience.
  • Prior experience in the gaming or hospitality industry and experience in analytics.
  • Proficiency in one or more of R, VBA, SAS, or Python.

Responsibilities

  • Interact with senior leaders to develop and refine requests for analyses.
  • Identify potential business opportunities and pursue them through analytics and creative solutions in consultation with team leadership.
  • Conduct objective, rigorous analyses to improve profitability, operational processes, and customer service, including evaluating revenue growth opportunities, resource optimization, investment mix, competitive market dynamics, customer behavior, and pricing optimization.
  • Distill large datasets into actionable insights and recommendations that guide decisions and strategies.
  • Develop presentation materials for senior management and communicate findings clearly and compellingly in verbal and written formats.
  • Assist Analyst I and II team members in structuring and executing analytics and developing presentation materials.
  • Participate in discussions with senior clients and assist with the development, implementation, and evaluation of strategic projects.
  • Develop and support reporting for operating departments to give senior leaders visibility into trends and business performance drivers.
  • Use technology such as SQL, R, Tableau, Google BigQuery, and Python to develop analytics and reporting tools, and help integrate new technologies and tools into department processes.
  • Use Microsoft Excel and PowerPoint in analytical work.
  • Propose and implement improvements that create material efficiencies in processes and reporting.
  • Lead projects requiring input from other Analytics team members and contribute to cross-Analytics team projects.
  • Train, onboard, and develop junior analysts in technical skills, tools, and processes.
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