Senior Analyst, Merchandise Accounts Payable

CVS Health•Woonsocket, RI
•Hybrid

About The Position

The Senior Merchandise Payable Analyst is an independent contributor on the merchandise payables team. The role supports the Manager, Senior Accounts Payable Manager, and offshore team by helping ensure timely processing of merchandise invoices and resolving supplier disputes and exceptions related to discrepancies between supplier invoices and CVS systems. The position regularly interacts with the offshore team and helps resolve escalated vendor issues. It also assists suppliers with invoices, disputes, supplier maintenance, and statement reconciliations, and collaborates with departments including Merchandising, Inventory, Asset Protection, Logistics, and Store/Distribution Centers. Additional responsibilities include supplier-account and internal-account reconciliations, general ledger account reviews, database management, monitoring suppliers onboarded in the AP Vendor Portal, following up on aged disputes, writing training materials, and supporting migration from the existing SAP system to the S4/Hana environment. The role reports to the Senior Manager of Accounts Payable and must be performed onsite two to three days per week.

Requirements

  • At least 3 years of Accounts Payable experience.
  • Must be able to work onsite 2–3 days per week.
  • Experience with Microsoft Word, Excel, and Access.
  • Experience with SAP and/or S4/Hana.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Ability to prioritize work.
  • Excellent decision-making and independent reasoning skills.
  • Excellent time-management skills and ability to multitask.
  • Excellent follow-through on assigned items.
  • Ability to work effectively with colleagues within and outside Accounts Payable.
  • Strong understanding of Accounts Payable functions, including invoice processing, dispute resolution, and bill of lading review.
  • Excellent verbal and written communication skills.
  • Professional demeanor and attitude.
  • Ability to convey processes and procedures to others.
  • Highly organized, accurate, and attentive to detail.
  • Experience within a large retail organization.
  • Clear understanding of Accounts Payable and Accounts Payable best practices.
  • Previous accounting and reconciliation experience.
  • 5 or more years of Accounts Payable experience.
  • Experience using AI tools such as Copilot.

Responsibilities

  • Support the offshore merchandise payables team with timely processing of merchandise invoices.
  • Research and resolve vendor- or site-initiated disputes relating to invoice payments, variances, and other exceptions.
  • Help resolve escalated vendor issues and assist suppliers with invoices, disputes, supplier maintenance, and statement reconciliations.
  • Work cross-functionally with Merchandising, Inventory, Asset Protection, Logistics, and Store/Distribution Centers.
  • Perform reconciliations related to supplier accounts and assist with internal account reconciliations.
  • Perform general ledger account reviews and manage databases.
  • Monitor suppliers onboarded in the AP Vendor Portal.
  • Follow up on aged disputes.
  • Write training materials.
  • Support migration of the existing SAP system to the S4/Hana environment.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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