Senior Analyst, Legal Solutions & Technology
About The Position
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As the Senior Legal Solutions & Technology Analyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management. You will report to the Senior Manager, Legal Solutions & Technology, and be on a hybrid work schedule with 3 days a week in office in Redwood City, Seattle, Los Angeles - Del Rey, or Vancouver.
Requirements
- 5+ years prior relevant experience
- Experience implementing technical solutions in no-code environments
- Participating in global projects such as CLMS in a legal department
- Identify, document, and prioritize requirements
- Experience working with business clients and technical teams
- Experienced training end-users
- Can translate business needs into technical solutions
- Embrace technology to enable and automate business processes
Responsibilities
- Gather, validate, prioritize, and interpret requirements to produce technical and functional designs.
- Configure and implement core and adjacent legal technologies including AI-powered assistants and workflows for process optimization.
- Collaborate with stakeholders and LS&T team members to evaluate prospective legal AI tools and capabilities; run tests, evaluate accuracy, and flag edge cases or hallucinations.
- Create and manage project schedules to meet deliverables, identify risks, and provide status updates to cross-functional stakeholders.
- Develop test cases/scenarios and manage system and user acceptance tests for both core platform releases and AI feature updates.
- Identify opportunities to improve processes and increase efficiency.
- Serve as an administrator and power user for core and adjacent legal platforms including AI-powered tools and maintain documentation.
- Create and produce operational metrics and reporting.
- Support end users and troubleshoot issues as part of a COE team.
- Collaborate with the extended and external support teams to ensure issue resolution and ticket management.
- Ensure solution controls are followed and support audit requests as needed.
- Create and maintain SOPs and process maps for supported functions.
- Create and update user guides, FAQs, quick-reference sheets, and training materials.
- Develop and deliver training sessions, office hours, and system demos to drive user adoption across global legal teams and business partners.
Benefits
- paid time off (3 weeks per year to start)
- 80 hours per year of sick time
- 16 paid company holidays per year
- 10 weeks paid time off to bond with baby
- medical/dental/vision insurance
- life insurance
- disability insurance
- 401(k)
- bonus and other incentive programs
- vacation (3 weeks per year to start)
- 10 days per year of sick time
- paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave)
- extended health/dental/vision coverage
- retirement plan
- complimentary games
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
