Senior Technology Analyst

Great American Insurance Group•Cincinnati, OH

About The Position

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
Generally, a minimum of 6 years of related experience.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Networking
Audio/Video Protocols
AI Automation tools
remote access software tools

Responsibilities

Analyzes business issues and defines requirements to design and/or implement IT solutions that align with organizational goals.
Collaborates with team members and team leadership to help execute or lead technology projects in alignment with business units.
Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency and resiliency.
Demonstrate strong industry knowledge in areas of Networking, Audio/Video Protocols, and familiarity with AI Automation tools.
May create end-user documentation and deliver training to ensure successful adoption of new systems.
May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
Familiarity with remote access software tools.
Performs other duties as assigned.