Sr Analyst, HR Shared Services

ScottsMiracle-Gro • Marysville, OH

1d • Hybrid

About The Position

The Senior Analyst, HR Shared Services is a lead contributor in the HR Shared Services ecosystem, combining operational excellence with a focus on associate experience. The role manages complex HR programs, provides escalated support to associates globally, and serves as a resource for the internal HR community. Reporting to the Director, HR Operations, the Senior Analyst helps advance data integrity, process automation, and continuous improvement of HR service delivery. This is a hybrid position, working between a home office and Scotts Miracle-Gro headquarters in Marysville, Ohio.

Requirements

• Bachelor’s degree in Human Resources or Business Administration.
• 5+ years of progressive HR or HR Shared Services experience, with a focus on compliance-driven programs.
• Proficiency with HRIS platforms such as SAP, Workday, or Oracle.
• In-depth knowledge of HR policies, employment law, and procedures.
• Demonstrated ability to manage vendor relationships and drive performance outcomes.
• Strong analytical skills and ability to interpret data and provide actionable insights.
• Strong interpersonal, communication, and organizational skills, including the ability to influence and collaborate across organizational levels.
• Ability to balance daily execution with long-term program strategy.

Nice To Haves

• 4–7 years of experience preferred.

Responsibilities

• Lead end-to-end administration of assigned HR programs, such as background investigations and pre-employment screening, visa sponsorship, and unemployment claims management.
• Monitor HR program health through audits and metrics, ensuring compliance with company policy and legal requirements.
• Partner with Centers of Excellence to transition new programs and policy changes into Shared Services workflows.
• Serve as a Tier 2 escalation point for complex associate inquiries requiring detailed policy knowledge or system expertise.
• Provide operational support to the internal HR Business Partner community and streamline administrative tasks.
• Audit the HRIS to ensure data integrity.
• Identify workflow bottlenecks and design scalable, automated solutions to improve the associate experience.
• Maintain and update the HR Knowledge Base and Standard Operating Procedures.
• Generate operational dashboards to track SLA performance and case volume trends.
• Prepare ad hoc reporting for the Director, HR Operations to support strategic decisions.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members.
• Wellness reimbursement program.
• 401(k) match up to 7.5%.
• 15% discount on company stock.
• Career growth and development opportunities.
• Maven Family Planning access and up to $30,000 for adoption, fertility, and surrogacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior